Norton Antivirus (NAV)

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
Post Reply
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Norton Antivirus (NAV)

Post by KS-Soft »

We have information about issue with Norton Antivirus. If HostMonitor checks SMTP and/or POP3 services, NAV module (module that checks e-mail) fails and prevent access to SMTP and POP3 services.
Symantec suggested installing NAV server (that does not have an email component), in place of NAV client.

We know problem exists in NAV version 9.0.0.338 but we do not have information about other versions.
If you have NAV installed and you are using SMTP or POP3 test methods, please post information about NAV version. This information could be useful to anyone because we will know which version of NAV has error and which version doesn't

Regards
Alex
fizbin
Posts: 17
Joined: Thu Jul 24, 2003 6:00 pm
Location: Texas
Contact:

McAfee Version 8i

Post by fizbin »

If you have McAfee Version 8, on access scan running, you will receive the following error when trying to send an alarm via email.
[10/7/2004 8:48:09 AM] Open Error #500 (500 ESocketException: Error 10053 in function Connect
Connection aborted)
You must disable on access scanning to prevent this error.
I have been unable to prevent this error from what little testing I have tried, Excluding the hostmonitor4 dir does not work either.
Post Reply