We have this problem every so often on one of our servers. The RMA wont start because it says it is already running on the system.. thing is that it's not running, anywhere. I don't see it in the taskbar, the configuration tool has the service uninstalled, and I don't see anything listed in the task manager. If it is running someplace it's not running right because Hostmonitor can't see it and it wont respond to connection requests.
I have also tried logging off every user on the box and logging in straight from the console. It still wont respond and it still thinks it's running somewhere.
Is there a process name I can look for to see if it's stuck in memory or something I can do to force any zombie instances of the program to stop? I don't really want to have to reboot the machine (which takes a long time) just to get RMA running again.