Windows 2003 - Service Pack 1 - Many test are Unknown

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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cybernanny
Posts: 3
Joined: Tue Mar 15, 2005 2:04 am
Location: Germany

Windows 2003 - Service Pack 1 - Many test are Unknown

Post by cybernanny »

We installing the Service Pack 1, after the installation many of my
test are unknown.

Someone here who has the same error?



greetz
cybernanny
JJnordic
Posts: 2
Joined: Tue Apr 19, 2005 2:18 am

NO solution but same problem

Post by JJnordic »

I'm currently having the same problem...Hostmonitor 4.86 on a Windows 2003 Standard Server. I put on SP 1 and suddenly a lot of the test are either timed out or unable to connect to host. Nothing else has changed. Removing SP 1 gets things back to normal.

Performance counters seems to be the problem.....UNC,CPU and pings are not affected.

Help !!!!!!!!!

Best Regards

JJ
samercer
Posts: 2
Joined: Wed Apr 20, 2005 7:16 am

Remove SP1

Post by samercer »

I experienced the same issue. Removing SP1 seems to have resolved the problem. I'm going to upgrade to 5.12 and see if that has an effect.
KS-Soft
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Location: USA
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Post by KS-Soft »

I am afraid it will not help. Problem is somewhere in Service Pack.. I think some permissions issue but I am not sure. Trying to find information...

Regards
Alex
y.beyet
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Joined: Tue Apr 16, 2002 6:00 pm
Location: France
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Post by y.beyet »

problem with the firewall maybe ?
no problem for me with SP1 and 5.12, but you need to open theses ports : udp 137 and 138, tcp 135, 139 and 445 on monitoring and destination server.

And put logging on this new feature !
KS-Soft
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Post by KS-Soft »

I don't think its a good idea to open these ports on firewall. There are often some security holes detected in such services.
Better install RMA in the remote network.

As I understand Ybernanny and JJnordic and Samercer monitor LAN (no firewall), right?

Regards
Alex
y.beyet
Posts: 62
Joined: Tue Apr 16, 2002 6:00 pm
Location: France
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Post by y.beyet »

KS-Soft wrote:I don't think its a good idea to open these ports on firewall. There are often some security holes detected in such services.
it 's easy to allow access only to the hostmonitor server ip !
JJnordic
Posts: 2
Joined: Tue Apr 19, 2005 2:18 am

Firewall issue.....

Post by JJnordic »

I'm running the tests on local LAN and through VPN connections....so no firewalls.

The behavior resembles what happens when the VPN's are under heavy loads........time out errors.

Best Regards

JJNordic
samercer
Posts: 2
Joined: Wed Apr 20, 2005 7:16 am

Post by samercer »

KS-Soft wrote:I don't think its a good idea to open these ports on firewall. There are often some security holes detected in such services.
Better install RMA in the remote network.

As I understand Ybernanny and JJnordic and Samercer monitor LAN (no firewall), right?

Regards
Alex
Actually, I am monitoring network objects behind and through multiple firewalls. My organization has no dedicated WAN links, only site-to-site VPNs over the internet. I have had great success monitoring remote objects. We are even monitoring the state of a VPN tunnel from the US to India. The trick is that we have special VPN rules in the firewalls that make the remote LAN segments appear as though they are on the same network as the HostMonitor server is.
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