Hostmon 4.86 loses registration

dimmyr · Joined: 28 Dec 2002 Posts: 35 Location: Detroit, MI

Hostmon 4.86 loses registration when upgrading from 4.80. When I attempt to re-register, it tells me that it was successful and I need to restart the program, but when I restart it, or even restart the machine, Hostmon remains to be unregistered.

I rolled it back to 4.80 and the registration magically re-appeared.

Anybody else experienced the same phenomena?

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Probably your license is not valid for version 4.86.
Lite and Standard licenses allow you to use new releases and updates for 6 months after purchase.
Professional and Enterprise - 12 months.
http://www.ks-soft.net/hostmon.eng/regmon.htm
http://www.ks-soft.net/hostmon.eng/regmon.htm#freeupdates

If your license if not expired (e.g. you have LifeTime updates license), please send mail to sales@ks-soft.net or support@ks-soft.net. Please provide your order number or registration name.

If your license is expired and you want to use latest version of the software, you may buy new license with 50% discount
http://www.ks-soft.net/hostmon.eng/regmon.htm#upgrades

Regards
Alex

dimmyr · Joined: 28 Dec 2002 Posts: 35 Location: Detroit, MI

Thank you, I did not realise that our year was up. I guess that wasn't a bug!

Nevertheless, maybe it would be a helpful feature for the software to inform you that the license term is over.

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

If license is not valid for installed version, it displays (records in the Event Log if HostMonitor started as service) message like "Sorry, your licence is only valid for an older version of HostMonitor...."
Unfortunately HostMonitor cannot display this info in advance. I mean version 4.70 doesn't know about version 4.80, it doesn't have information about release date for future version.
Probably HostMonitor should display some information about last possible update time... On the other hand limitation relates to release date, not to time when you really upgrade software...
Probably its hard to understand what I am trying to say?

Regards
Alex

timn · Joined: 20 Nov 2003 Posts: 184 Location: United States

Alex:

Maybe the "About Host Monitor" dialog box could have a text line
that stated "Free upgrades through Dec 19, 2005"

(I almost used the x/y/z date format but given the fact that HM is
used world-wide and the USA uses MM/DD/YY while others use
DD/MM/YY, may be best to avoid that format.)

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Yes, it should say something like this... May be in version 5.0

Regards
Alex