Web Service problems

grberk · Post by **grberk** » Thu Nov 18, 2004 11:16 pm

Just installed Web Service, and many times when accessing the main page, I get lots of 404 errors like this:

404 Not Found
The requested URL /favicon.ico was not found on this server.

I set the maximum simultaneous connections up to 20. No luck.

What do I do to make this go away for good? It works sometimes if I refresh the page to load again.

KS-Soft · Post by **KS-Soft** » Fri Nov 19, 2004 12:32 pm

favicon.ico ???
Our Web Service does not use such file and does not contain any link to this file.
Are you typing favicon.ico in the URL?
Are you sure you are connecting to out Web Service?

Regards
Alex

grberk · Post by **grberk** » Fri Nov 19, 2004 2:07 pm

No I am not typing favicon.ico in the URL. It just shows up. I am using IE6 with XP SP2, Maxthon and Firefox.

The website loads up with the errors in Maxthon, will not load up at all in IE6, but works fine in Firefox.

Anyone else running into this problem?

KS-Soft · Post by **KS-Soft** » Fri Nov 19, 2004 4:13 pm

Theoretically browser may request favicon.ini (optional icon of the site). But it should not display any error when this file is not present, 95% of web sites does not have such icon.
Does browser displays this error right on web page??

Regards
Alex

grberk · Post by **grberk** » Fri Nov 19, 2004 4:41 pm

Yes is shows up in the browser. Here are some links to articles that explain what some browsers are doing with this file...

http://blog.gilluminate.com/?b=20041116162144
http://www.webhelpinghand.com/404.htm

KS-Soft · Post by **KS-Soft** » Tue Nov 23, 2004 1:56 pm

Useful information but... often Web Service does not provide any unprotected folder/file. Only if "Allow access to folder <path to folder> for everybody" option is enabled, there is unprotected folder.
Probably Web Service can provide access to favicon at any circumstances...

KS-Soft · Post by **KS-Soft** » Tue Nov 23, 2004 4:20 pm

PS

The website loads up with the errors in Maxthon, will not load up at all in IE6, but works fine in Firefox.

Does it means IE6 on XP SP2 doesn't work with Web Service??? It works fine on our system...

grberk · Post by **grberk** » Tue Nov 23, 2004 4:27 pm

Quite possibly something to do with IE 6 with SP2 in XP.

I just tried accessing web service on our server with a Windows 2000 and IE6. It works fine.

KS-Soft · Post by **KS-Soft** » Wed Nov 24, 2004 4:42 pm

We tested on SP2 - no problem.
But our Windows XP systems crahed after we installed "Cumulative Security Update for Internet Explorer for Windows XP Service Pack 2 (KB834707)" patch.
Have you installed this patch?

Regards
Alex

grberk · Post by **grberk** » Wed Nov 24, 2004 5:24 pm

I have all current patches. So probably, yes.

csk026 · Post by **csk026** » Wed Jan 04, 2006 1:23 am

[quote="grberk"]I have all current patches. So probably, yes
I have exactly the some problem.
For Windows XP Service Pack 2 (KB834707) I do not see that is installed.
but i installed all current patches.
I also find the problem on windows xp sp1.
Best regards

KS-Soft · Post by **KS-Soft** » Fri Jan 06, 2006 5:30 am

We have tested Windows XP with SP2, we have tested Windows XP without SP, we tested Windows 2000 and Windows 2003. We tried Internet Explorer 5 and IE 6, Netscape 7 and Opera 8.5. No error at all.
May be you have installed some plug-in that changed behavior of the browser?
Or may be you are using Windows XP Home (we never tested Home edition)?

Regards
Alex

csk026 · Post by **csk026** » Wed Jan 11, 2006 12:55 am

Please inform me if you find the problem and have solution.
if I will find the that causes to a problem then i will inform you.

Best regards
Shlomo.koren@motorola.com

KS-Soft · Post by **KS-Soft** » Wed Jan 11, 2006 12:40 pm

Its hard to fix problem that cannot be reproduced.
However... could you try this update www.ks-soft.net/download/ws229c.zip ?

Regards
Alex

KS-Soft · Post by **KS-Soft** » Sat Jan 14, 2006 3:19 pm

So, have you tried update?

Regards
Alex