HM forms the monitoring core for our IT Ops Team, and HM Web Service pages are the default for all staff. It transforms their jobs because they do not have to use “best effort and endeavour” to understand the behaviour and availability of the multitude of applications and hardware we have.
Q: Is it possible to have folder comments (and ideally a new function for folders “related URL" link) showing in the HM Web Service pages?
Justification: This is because monitors are arranged into logical groups that show all the independencies for a particular service (have you ever counted the unbelievable number of servers and apps required to get a mail message successfully through a corporate firewall!!!)
I use the comments and related URL for each monitor to provide the various documentation, how to’s and fixes for each service. However this creates a lot of duplication..9 times out of ten it would be far simpler to have a comment and related URL for each logical grouping for a service, i.e a folder (and then use the comment and URL feature for each individual monitor to give the necessary further level of granularity for all the component pieces)
It would make a big difference!
If you do this I will promise never to ask again for a “display mode” feature in the SNMP tests
Many Thanks
Fergus
