UDP test dosen´t fail on timeout

totte · Joined: 30 May 2007 Posts: 40

Hi,

I have a UDP test that sends an packet and our applicaiton returns an answer. I have set the timeout to 1 sec.

I still get reply values >2000 ms with status ok.

test is executed by hostmonitor, and retreies is set to 1

Hostmonitor version 11.96

//Christoffer
Hogia

KS-Soft · Joined: 03 Apr 2002 Posts: 12178 Location: USA

Test performed by HostMonitor or RMA agent?
Windows? Service Pack?

Could you export test settings and send to support@ks-soft.net?
(menu File ->Export to text file -> selected test ...)

Regards
Alex

totte · Joined: 30 May 2007 Posts: 40

We have Win2012R2 6.3.9600

I have sent you an email with the testexport

KS-Soft · Joined: 03 Apr 2002 Posts: 12178 Location: USA

As we see test works correctly but it shows total test time - in your case DNS request to DNS server in order to resolve your.server.host.name + UDP request to target server.
So it could be 1500ms for DNS request + 500ms to target server.
500ms<1000ms so HostMonitor did not set Bad status.

If you want to check exact time for single request, then I would suggest to use IP address instead of hostname

Regards
Alex

Bodkin · Joined: 14 Oct 2019 Posts: 1

How exactly would using IP address help check the exact time for single request, Alex? That sounds like exactly what I need.

KS-Soft · Joined: 03 Apr 2002 Posts: 12178 Location: USA

It will not count DNS server request time because HM will have IP address.

Regards
Alex