RMA 1.00 Beta - Service Startup and Connect As

smckenna · Post by **smckenna** » Sun Jul 27, 2003 1:43 am

HM 4.02 Beta (unregistered)
XP SP1,
not part of domain
conecting over 31.2K modem with non-priv account

RMA 1.0 Beta
W2K SP4 on corporate network.
part of domain

Test one the RMA machine are performed logged in as both a non-priv and domain admin accounts through Remote Desktop

-- Problem 1 -------------------------------
Using rma_cfg.exe I can start the service (configured as local account)

Connectivity from RMA Admin 1.00 Beta connects.

If I attempt to stop and restart the service through the service MMC, the RMA Admin fails to connect.
Simply restarting the service through rma_cfg.exe re-establishes connectivity.

-- Problem 2 -------------------------------
The connect as field in HM does not seem to apply to the RMA. The only account that matters with tests is what account the service is configured with.

I can live with this, but please grey out the connect as field when Test By is set to an RMA. Or allow the RMA to pass the credentials through.

4.0 is a major leap forward. Nice job.

KS-Soft · Post by **KS-Soft** » Mon Jul 28, 2003 12:32 am

>The connect as field in HM does not seem to apply to the RMA. The only account that matters with tests is what account the service is configured with.

"Connect as" option works when you need to check not local system (not local to HostMonitor and not local to RMA). Example: HostMonitor installed on system A, RMA installed on system B, you want to check system C using RMA installed on system B. In this case HostMonitor (system A) sends request to RMA (system B), RMA checks system C using specified user name and password.

>Connectivity from RMA Admin 1.00 Beta connects.
If I attempt to stop and restart the service through the service MMC, the RMA Admin fails to connect.
Simply restarting the service through rma_cfg.exe re-establishes connectivity.

In was fixed in RMA 1.01
http://www.ks-soft.net/hostmon.eng/news.htm

Regards
Alex

smckenna · Post by **smckenna** » Mon Jul 28, 2003 4:25 am

"Connect as" option works when you need to check not local system (not local to HostMonitor and not local to RMA). Example: HostMonitor installed on system A, RMA installed on system B, you want to check system C using RMA installed on system B. In this case HostMonitor (system A) sends request to RMA (system B), RMA checks system C using specified user name and password.

Thanks Alex for a quick weekend response.

This may be user error then.

HM -> RMA -> Exchange

Unless RMA service (system B) is started with a Domain Admin account, requests from HM (system A, outside the domain) through RMA, for Exchange and UNC information on system C fail with access denied regardless of what is in the Connect As field.

When RMA service is started with Domain Admin account, requests succeed even when Connect As is blank.

Terry

KS-Soft · Post by **KS-Soft** » Mon Jul 28, 2003 8:27 pm

Yes, if RMA is running as service under local system account it cannot use any network connections. It tries to perform "Connect As" function but does not have permissions..

Regards
Alex

<font size=-1>[ This Message was edited by: KS-Soft on 2003-07-28 20:27 ]</font>