HostMonitor failing to query certain SNMP OIDs

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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bmekler
Posts: 38
Joined: Tue Apr 17, 2012 4:51 am

HostMonitor failing to query certain SNMP OIDs

Post by bmekler »

I'm trying to use HostMonitor to keep track of SnapMirror replication lag on a clustered DataOntap 8.3 system using SNMP. I'm already doing it on 7-mode DataOntap systems, but cluster mode uses a different table, and for some reason, HostMonitor is returning blank values when querying it. More specifically:

SNMP GET 1.3.6.1.4.1.789.1.5.4.1.6.1036 on a clustered system properly returns specified (1036) volume used percentage.
SNMP GET 1.3.6.1.4.1.789.1.9.20.1.6.3 on a 7-mode system properly returns the current lag time (in ticks) for the specified SnapMirror relationship (#3 in table)
SNMP GET 1.3.6.1.4.1.789.1.29.1.1.7.4 on a cluster, however, returns a blank value, instead of 'snapmirrorRelLag' for relationship #4.

Even stranger, using MIB Browser from the HostMonitor package, on the same system that HostMonitor is running on, with the same target IP and community setting, returns valid output. For example:

[1.3.6.1.4.1.789.1.29.1.1.7.4] = 7204600

What can cause such behavior?
KS-Soft
Posts: 13012
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Location: USA
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Post by KS-Soft »

Same community string but may be different SNMP version specified for the test?
SNMP v2 selected? Then try to use SNMP v1

Regards
Alex
bmekler
Posts: 38
Joined: Tue Apr 17, 2012 4:51 am

Post by bmekler »

Trying to use v1 produces the following error:

-----------
SNMP Error: No such name.

Please note: You need to add ".0" to OID when you are checking single-instance counter.
Add index of the element to multi-instance counters (element of the table)
-----------

The counter I'm checking is a table element. Regardless, appending a .0 to the end gives a simple "SNMP Error: No such name" message.

I tried v3 as well; it returns a blank result just like v2.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

May we have SNMP access to your device?

Regards
Alex
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Somehow SNMP agent on this device does not work properly - it does not respond to SNMP Get requests (for counters below 1.3.6.1.4.1.789.1.29.1.1.1 branch).
While GetNext requests work fine. Perhaps NetApp developers know the answer?

Regards
Alex
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