Getting "Unkown" status alert with wrong date

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Sainyam
Posts: 37
Joined: Fri Aug 12, 2011 12:31 am

Getting "Unkown" status alert with wrong date

Post by Sainyam »

Hi support,

I am getting very weird date alert. Please advise.
Test : MailStore User Created/Deleted
Method: check NT Event Log
Status : Unknown
Event Source :
Time of Event : 12/30/1899
Event Identifier : 0
Event description :

Recurrences : 1
Last status: Ok
Total tests: 791
Alive ratio : 98.10 %
Dead ratio: 0.00 %
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

What software do you use? Test performed by HostMonitor? Active RMA? Passive RMA? Version?
Windows? Service Pack?

Unknown test status means HostMonitor cannot retrieve information from target system.
Of course variables like %NTEventSource%, %NTEventTime% does not contain any valid information in such case. That's why you see empty strings and 0-filled date
>Event Source :
>Time of Event : 12/30/1899
>Event Identifier : 0
>Event description :

What message do you see in Reply field of the test?

Regards
Alex
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