No images in web interface

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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oryagel
Posts: 92
Joined: Wed Jul 28, 2010 10:23 am

No images in web interface

Post by oryagel »

Hi,

Some of the images in the web interface (web service) aren't loading.

It disables some of the functionality.

What should I do?

Thanks
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KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Post by KS-Soft Europe »

What value is set for "Maximum simultaneous connections" option, located on RCI page in the Options dialog ?
You may try to increase it.

Quote from the manual:
Maximum simultaneous connections
This option specifies the maximum number of simultaneous remote connections that HostMonitor may accept from the remote users.
It is important to note here that even just one user that connects to HostMonitor via web browser may generate several simultaneous connections. When an internet browser acquires the document from the internet it may fetch several parts of the document at once to increase performance. Thus "Maximum simultaneous connections" option of the HostMonitor's RCI interface should be set to 8 (minimum) if you plan to use web browser to control HostMonitor (even if just one user at a time will be connected to HostMonitor). Otherwise the web browser may not be able to display a web page with an interface of the HostMonitor correctly.
oryagel
Posts: 92
Joined: Wed Jul 28, 2010 10:23 am

Post by oryagel »

It was 16, I increased it to 32.

It didn't help.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

HostMonitor version?
Web Service version?
Windows?
Service Pack?
Web browser?

What exactly images are missed?
May be somebody removed some files after installation?
Could you please send screen shot and list of files from <hostmonitor>\WebService\images folder to support@ks-soft.net?

Regards
Alex
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