2008 service interaction

[avery_larry]

Is there anything new on the ability to interact with HM running as a service on 2008 R2 server? I can't say I understand programming, but there are many other programs (vmware tools, McAfee) that will have a system tray icon for interaction with a running service -- even in an RDP (non-admin) session. 2008 has been around for a few years now.

So I guess my big request -- assuming that there aren't any changes -- is that you provide 1 copy of RCC for free (at LEAST with the pro version). $100 (or the Enterprise version) seems like too much money for what basically amounts to a workaround for desktop interaction in 2008 and/or RDP sessions.

Don't get me wrong -- I would strongly prefer the cute little system tray icon so I can tell at a glance (from an RDP session on my 2008 R2 server) that HM is running and whether or not everything is OK.

[KS-Soft]

Service itself cannot interact with desktop on Windows Vista+.
That's how Windows works and we cannot do anything about it.
Other software must use some client running in application mode, just like our RCC does.

So I guess my big request -- assuming that there aren't any changes -- is that you provide 1 copy of RCC for free (at LEAST with the pro version). $100 (or the Enterprise version) seems like too much money for what basically amounts to a workaround for desktop interaction in 2008 and/or RDP sessions

We do not charge anything for 1 RCC connection from local system on Windows Vista+. You may use RCC locally even if you ordered the cheapest Lite license.

Regards
Alex

[avery_larry]

Excellent! I hadn't figured out that there's a local RCC allowed.