No mail on "RMA not connected"

bbackx · Post by **bbackx** » Wed Mar 24, 2010 4:15 am

I configured mails to be sent when something is wrong with the return-value of the script, and this goes perfectly fine.
However, we also get an email when the script gives an error because the RMA wasn't connected.
Is there a way to filter this error out? Meaning: no mail is send when the RMA isn't connected...
We already have a script checking RMA-connectivity, so there's no need for every test to warn us when the RMA-connection failed.

KS-Soft · Post by **KS-Soft** » Wed Mar 24, 2010 9:39 am

1) If you have some additional test that checks connection to the agent then you may setup this test as Master test for other items performed by this agent.
http://www.ks-soft.net/hostmon.eng/mfra ... htm#Master

2) Another solution: disable "Thread Unknown status as Bad" option for test items.
Also you may want to mark "Action depends on Bad one" option for "good" actions assigned to the tests.

Regards
Alex

bbackx · Post by **bbackx** » Thu Mar 25, 2010 3:36 am

The disable "Thread Unknown status as Bad" option seems to work.

tnx!