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Problem with alerts

 
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korwin1979



Joined: 11 Nov 2009
Posts: 3

PostPosted: Wed Nov 11, 2009 3:34 am    Post subject: Problem with alerts Reply with quote

I create alert on test. After alert, e-mail sends to my adress. I just create a new alert profile and choose template "Mail to admin". Then, i translate template from English to Russian, but I receive by email words and letters, which not readable format (codepage mismach).

For example
string in templat: Статус: %STATUS%
string in letter: Статус: No answer

How i can use russian charset?
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KS-Soft



Joined: 03 Apr 2002
Posts: 11852
Location: USA

PostPosted: Wed Nov 11, 2009 10:37 am    Post subject: Reply with quote

Mail Porfiles dialog allows you to choose charset for each template.
http://www.ks-soft.net/hostmon.eng/mframe.htm#profiles.htm#Mails

What charset have you chosen for this template? Windows-1251? Koi8-r?

Regards
Alex

PS You are using wrong forum. "Reports" forum related to HTML reports
http://www.ks-soft.net/hostmon.eng/mframe.htm#profiles.htm#Reports
http://www.ks-soft.net/hostmon.eng/la/index.htm
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korwin1979



Joined: 11 Nov 2009
Posts: 3

PostPosted: Wed Nov 11, 2009 1:00 pm    Post subject: Reply with quote

I trying all charsets. Email not change. Emait is not readable.
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KS-Soft



Joined: 03 Apr 2002
Posts: 11852
Location: USA

PostPosted: Wed Nov 11, 2009 1:59 pm    Post subject: Reply with quote

We cannot reproduce the problem. HostMonitor 8.28 works correctly. Microsoft Outlook Express 6 works fine as well.
What version of HostMonitor and mail client do you use?

Regards
Alex
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korwin1979



Joined: 11 Nov 2009
Posts: 3

PostPosted: Thu Nov 12, 2009 1:48 am    Post subject: Reply with quote

Thanks for consultation. A problem has solved. Has established necessary fonts on a post server. Has established font Windows-1251 with Russian support.

Many thanks
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KS-Soft



Joined: 03 Apr 2002
Posts: 11852
Location: USA

PostPosted: Thu Nov 12, 2009 9:00 am    Post subject: Reply with quote

No problem

Regards
Alex
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