when a user logs off RMA passive mode become disabled?

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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paleoman
Posts: 3
Joined: Tue Oct 27, 2009 9:24 am

when a user logs off RMA passive mode become disabled?

Post by paleoman »

Example. When I log in remotely RMA passive loads. When I log off RMA passive logs off also??? any ideas?
KS-Soft
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Post by KS-Soft »

You may install RMA as service.
Just start rma_cfg utility and click "Install" button.

Regards
Alex
paleoman
Posts: 3
Joined: Tue Oct 27, 2009 9:24 am

It is installed and active

Post by paleoman »

It is installed and ative with a valid user
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Why do you think RMA "logs off" when user logs off?

Regards
Alex
paleoman
Posts: 3
Joined: Tue Oct 27, 2009 9:24 am

Post by paleoman »

When the server reboots the RMA icon in the task bar is not visable. and the only way to configure RMA is to manualy shut the service down and restart it. Then if you lod off it shut down the service. But if you restart the server then RMA stats as a service. So I think I have fixed my own problem.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

When the server reboots the RMA icon in the task bar is not visable.
1) If RMA is properly installed as service, you should not see any icon in system tray
2) If you start RMA as application, it shows icon in system tray. However when you reboot system, Windows closes all started applications so it closes RMA.

In other words - you should not see any icon when you reboot your system.
If you see icon when system is started, this means you have not installed RMA as service, you have started RMA as application.

Note: if you want to use RMA (started as service) to check other remote systems using tests like CPU Usage, Dominant Process, Performance Counters and Process, you should provide account with administrator rights.

Regards
Alex
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