Troubleshooting about scripts

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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shernyeexing
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Joined: Sun Aug 02, 2009 7:29 pm

Troubleshooting about scripts

Post by shernyeexing »

i define a test with script, and the reply is "RMA: 301 - Script execution error: abnormal termination"

why?
KS-Soft
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Post by KS-Soft »

I assume you are using Shell Script test method performed by RMA for UNIX?
Try to increase timeout specific for the test (Test Properties dialog). If this does not help, check your script for mistakes (loops).

Regards
Alex
shernyeexing
Posts: 20
Joined: Sun Aug 02, 2009 7:29 pm

Post by shernyeexing »

thanks,

increasing the timeout value is rihgt. but why?

i think that: the test items always wait a reply from the shellscript within a defined time (timeout value), or the test items will reply "unknown"?
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

think that: the test items always wait a reply from the shellscript within a defined time (timeout value),
Correct. HostMonitor/RMA waits for result within specified timeout. If script does not respond within this time, HostMonitor/RMA kills script process.

Regards
Alex
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