RMA on W2008 error

[peter.egri.citrix]

Hello,

I've just installed RMA on W2008 server, after what i installed it as an service.

but error messages are shown up that server is not configured to run services in interactive mode.

is there some other possibility to use RMA without using it as an interactive service ?

i am not allowed to allow interactive services bec of some security reasons.

if not, can i have some list of ports and protocols to be opened on firewall to use all HM tests from HM server, not using RMA?

Tx 4 answer

[KS-Soft]

That's correct. Windows 2008 runs services in special session. So what is the problem?
RMA accepts TCP packets from HostMonitor, it does not really need to interact with desktop.

if not, can i have some list of ports and protocols to be opened on firewall to use all HM tests from HM server, not using RMA?

Everything depends on your tests and tests settings.
HostMonitor does not use our own protocols, it uses standard Internet and Windows protocols.
This means you should check what kind of tests do you use then open necessary ports.
FTP protocol uses TCP ports 20 and 21
SMTP protocol uses TCP port 25
DNS protocol uses port 53
POP3 protocol uses port 110
IMAP protocl uses port 143
NTP protocol uses port 123
HTTP protocl uses port 80
HTTPS protocl uses port 443
LDAP protocol uses port 389
SNMP protocol uses port 161 (162 for SNMP Traps)

HostMonitor calls installed network client to perform the following tests:
- drive free space
- folder/file size
- count files
- file integrity
- text log
- compare file, etc.
This means port and protocol depends on network client that you are using. E.g. NETBIOS uses ports 137-139

HostMonitor uses Windows RPC for the following test methods:
- nt eventlog test
- services test
- performance counter test
- cpu usage
- WMI test
Windows RPC calls may use any port above 1023.

Regards
Alex