KS-Hostmonitor 8.14 and Mailer settings

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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jasonbath
Posts: 1
Joined: Tue Sep 01, 2009 3:50 pm

KS-Hostmonitor 8.14 and Mailer settings

Post by jasonbath »

Since upgrading to this version from 7.x we have not been getting email alerts from host monitor. I can telnet to the SMTP port of the mail server from several workstations, but I do not see any attempts logged in the system log.

I set the smtp server to a server on our own network as a test and I don't see any connections to it when I force a test to fail and trigger an email.

Any ideas? What info do you need posted?

Thanks in advance.
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Could you please check the following article and verify your settings?
http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=4804

Regards
Alex
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We checked your settings - alerts were disabled by operator.
In order to resume alerts simply click "Enable alerts" button located on tool bar.

Note: If several persons have access to HostMonitor, you may delegate different set of rights for each operator. E.g. you may provide "start/stop monitoring" permission to single person.
http://www.ks-soft.net/hostmon.eng/mfra ... #operators

Regards
Alex
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