SSH test returns "Protocol Error. Faint"

datwood · Post by **datwood** » Fri May 22, 2009 10:33 am

I've been trying to evaluate the new SSH test. I have both the test and Connection Manager setup ok as far as I can tell, but cannot get past this error. What does Faint mean ? Nothing shows in the connmgr log file.

Thanks.

KS-Soft · Post by **KS-Soft** » Fri May 22, 2009 10:41 am

What exactly protocol and encryption method supported by your SSH server?
HostMoniotor supports 3DES, AES and Blowfish encryption methods for SSHv2. If you are using old SSHv1 server, HostMonitor will use 3DES encryption only.

Regards
Alex

datwood · Post by **datwood** » Fri May 22, 2009 11:05 am

I am not a Unix expert, but I believe it supports 3des ok. If I run 'ssh -v -c 3des datwood@txpclo04' from another Unix server to get to this one, it works ok. It puts this in the debug output:
debug1: kex: server->client 3des-cbc hmac-md5 none
debug1: kex: client->server 3des-cbc hmac-md5 none

If I leave out the -c option, it says
debug1: kex: server->client aes128-ctr hmac-md5 none
debug1: kex: client->server aes128-ctr hmac-md5 none

Thanks for fast reply,
Dwayne

KS-Soft · Post by **KS-Soft** » Fri May 22, 2009 11:52 am

Could you try this command line utility: www.ks-soft.net/download/utils/kssshcmd.zip
You should specify host, port, username and password
Plus there are 2 undocumented options:
-debug
-hmacbug
Could you please start utility using -debug then -hmacbug options (not both at the same time) and send result to us (support@ks-soft.net)?
E.g.
kssshcmd -host:server.com -user:root -password:pass -cmd:"ls /usr" -debug

Regards
Alex

datwood · Post by **datwood** » Fri May 22, 2009 1:15 pm

results mailed as requested.

Thanks,
Dwayne

datwood · Post by **datwood** » Tue May 26, 2009 8:38 am

Hi Alex.

The updated version of kssshcmd worked ok, it executed the 'ls' cmd and returned the results without any 'protocol error: Faint' message.

So I guess you know what the problem. No pressure, but I'm really looking forward to this fix being put into HM.

Thanks,
DAtwood

KS-Soft · Post by **KS-Soft** » Tue May 26, 2009 8:48 am

No problem. There is update: www.ks-soft.net/download/hm803.zip
Please install version 8.02 before applying this update

Regards
Alex

datwood · Post by **datwood** » Tue May 26, 2009 9:19 am

Installed, and appears to be working as expected.

Thanks for responding so quickly.
Dwayne