NTEventUser

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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peter.egri.citrix
Posts: 22
Joined: Thu Mar 05, 2009 4:45 am

NTEventUser

Post by peter.egri.citrix »

Hi ......

I just set the test NT Event Log to check eventlog for event 1511 on .
work correctly but if i set alert profile it have n/a %NTEventUser%
so test will send me email back that event is found but missing username.
any idea how to do it ?

using W2003 hostmonitor on different machine as tested one.
KS-Soft Europe
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Post by KS-Soft Europe »

Could you provide more information, please?
- What version of HostMonitor do you use?
- What OS is instlalled on the target machine?
- Is HostMonitor able to retrieve description (%NTEventText% or %Reply% variables) for this particular event?

Regards,
Max
peter.egri.citrix
Posts: 22
Joined: Thu Mar 05, 2009 4:45 am

Post by peter.egri.citrix »

there are machines using W2003 only.
Hostmonitor 7.78

yes it is retrieving error text but not username.
it should work as it is but it's not
KS-Soft Europe
Posts: 2832
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Post by KS-Soft Europe »

Hm. Could you, please, provide Description and Source for this event? As I can see, event 1511 can belong to diferent sources (Userenv, NTDS Replication, MSExchangeOMA, Microsoft-Windows-User Profiles Service, etc.)

Are you able to see the user in "Event Properties" window of the "Event Viewer" applet for this event? Or it is just marked as "N/A"?

Regards,
Max
peter.egri.citrix
Posts: 22
Joined: Thu Mar 05, 2009 4:45 am

Post by peter.egri.citrix »

if someone is logged into terminal server and his roaming profile is corrupted, system makes temporary profile and there is an event logged.
it is Userenv 1510 and 1511.
if i go to machine i can see username in event viewer but i want hostmonitor to tell me that username, so i need not to check it.

description:
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

regards .....
KS-Soft Europe
Posts: 2832
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Post by KS-Soft Europe »

Hm. Could you, please, setup one more "NT Event Log" test method in order to check some other event (Application, Security or System). Does HostMonitor retrieve the user properly for this events?

Regards,
Max
KS-Soft
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Post by KS-Soft »

Could you please try the following update: www.ks-soft.net/download/hm801.zip
NOTE: you should install version 8.00 before applying this update

Regards
Alex
peter.egri.citrix
Posts: 22
Joined: Thu Mar 05, 2009 4:45 am

Post by peter.egri.citrix »

KS-Soft Europe wrote:Hm. Could you, please, setup one more "NT Event Log" test method in order to check some other event (Application, Security or System). Does HostMonitor retrieve the user properly for this events?
hi. so i did it now. i set to check security log.
it work correctly but no user name received.

--------------------------------------------------
KS-Soft wrote:Could you please try the following update: www.ks-soft.net/download/hm801.zip
NOTE: you should install version 8.00 before applying this update
i must discuss it because there are a lot of tests set on hostmonitor, mine are just terminal servers. i do not want to destroy functionality.
can you overwiew the update for me ?
KS-Soft
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Post by KS-Soft »

What's new in version 8: http://www.ks-soft.net/hostmon.eng/news.htm

Version 8.00 was downloaded more than 6000 times, so far we received 2 bug reports. One problem fixed in update (8.01); we are investigating another problem...

Regards
Alex
KS-Soft
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Post by KS-Soft »

Ok, 2nd problem fixed as well: http://www.ks-soft.net/hostmon.eng/news.htm
Official version 8.01 available at http://www.ks-soft.net/hostmon.eng/downpage.htm

Regards
Alex
peter.egri.citrix
Posts: 22
Joined: Thu Mar 05, 2009 4:45 am

Post by peter.egri.citrix »

hey,

yes after upgrade to 8.01c username is received.

thx
KS-Soft
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Post by KS-Soft »

Great :)

Regards
Alex
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