unable to write to rcc.ini

Niels Kinkel · Post by **Niels Kinkel** » Mon Aug 18, 2008 4:23 am

I started some tests today with the RCC. But when I create new items through the Remote Command I start getting popups with the message "unable to write to rcc.ini"

So far I've tried to give everyone write rights to the folder on my machine but it should not matter since the .ini gets updated everytime the RCC is started.

I'm currently running AHM 7.22 and RCC 2.45

What could be causing this and/or what could be done about this?

losisoft · Post by **losisoft** » Mon Aug 18, 2008 4:30 am

Maybe the rcc.ini have a read-only attribute?

KS-Soft · Post by **KS-Soft** » Mon Aug 18, 2008 5:11 am

Yes, could you check "read-only" file attribute?

But when I create new items through the Remote Command I start getting popups with the message "unable to write to rcc.ini"

H'm, what exactly means "create new items"? RCC may display such warning when you click "Connect" button or close main window... however it still should be able to connect to HostMonitor.

Regards
Alex

Niels Kinkel · Post by **Niels Kinkel** » Mon Aug 18, 2008 5:51 am

I'm able to connect and the read-only attribute is not checked.

By creating new items I mean adding tests.

I dont have the issue on my laptop on which I am local admin

greyhat64 · Post by **greyhat64** » Mon Aug 18, 2008 7:02 am

One other thing to check. . .
In addition to attributes, if the file is contained on an NTFS partition check your permissions AND ownership of the file (Advanced button on the Security tab). I'm sure other file systems have their quirks as well, but I've personally experienced 'lost' NTFS ownership with the same results before.
A quick & dirty check is to test moving the file to another folder temporarily. If it doesn't work permissions/ownership is a strong candidate.

Frustrating, isn't it? Good luck!

Niels Kinkel · Post by **Niels Kinkel** » Mon Aug 18, 2008 8:31 am

All looks good, thats not the issue.

greyhat64 · Post by **greyhat64** » Mon Aug 18, 2008 1:12 pm

I'm stumped.

Could it have something to do with running AHM as a service? I may be on a completely wrong track, but did you specify a "Log On" account (preferably admin level) for the service to use?
If so, and I assume everything else is working properly, you could check that specific account's effective permissions to rcc.ini.

OH WAIT! What about User profiles? Is there something about the profile you are using to log onto RCC? Have you tried a different User profile to log into.

I'm getting dizzy

- Alex, rescue this guy!

KS-Soft · Post by **KS-Soft** » Mon Aug 18, 2008 6:03 pm

I'm able to connect and the read-only attribute is not checked.
By creating new items I mean adding tests

That's really strange

Could you please send hostmon.ini and rcc.ini files to us (support@ks-soft.net)?

Regards
Alex

Niels Kinkel · Post by **Niels Kinkel** » Tue Sep 02, 2008 4:09 am

The problem seems to have solved itself somehow. I dont get the error reports anymore. Thanks for the help though!