can't log into webservicee

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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rkisch
Posts: 1
Joined: Fri Jan 18, 2008 4:09 pm

can't log into webservicee

Post by rkisch »

Hi.
I am all of a sudden unable to log into the webservice after the lastest upgrade. If I log in as http://localhost:8080 no problem. But when I try and log in with http://www.kischtech.com:8080, I get challenged for my username and password but it doesn't accept them. Any thoughts?
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Re: can't log into webservicee

Post by KS-Soft Europe »

rkisch wrote:I am all of a sudden unable to log into the webservice after the lastest upgrade. If I log in as http://localhost:8080 no problem. But when I try and log in with http://www.kischtech.com:8080, I get challenged for my username and password but it doesn't accept them. Any thoughts?
Do you see any errors? What exact error do you see?
If WebService is running on the different machine, you should copy the latest version of WebService from upgraded HostMonitor's folder.
I think, you have to add the IP-address of the machine, you are trying to connect from, into "Accept remote connection from" list in "User profile" for this particular user. Quote from the manual:
http://www.ks-soft.net/hostmon.eng/mfra ... #operators
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Also you can specify a list of IP addresses authorized for remote connections for each of the accounts.
Please note:

* to insert new address press INSERT button; to remove item press CTRL+DEL;
* you may specify ranges of IP addresses from which a connection may be accepted. E.g. 192.168.1.1 - 192.168.1.100;
* you may use '0.0.0.0' IP address. If you specify 0.0.0.0 address, HostMonitor will accept incoming connections from ANY address.
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Regards,
Max
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