Automated removal of acknowledgements

hsq · Post by **hsq** » Thu Jun 28, 2007 8:39 am

Hi,

We using Hostmonitor 6.8 currently and looking for some possibilities to handle the test acknowledgements.

What we really need is to remove them somehow on a regular basis (lets say daily at a predefined time). Now when someone added an ack to a test item, the only way we found to get rid of it is to put the test in "good" status. Probably we can use the reverse alert function but I also found no way to automate it.

Is there ANY way currently to remove all them by a scripted way?
If not then do you planning to include this feature in the next releases?

Thanks and regards,
Gabor

KS-Soft · Post by **KS-Soft** » Thu Jun 28, 2007 11:22 am

I do not see nice solution. Theoretically you may use HM Script action with ImportFromFile command to import test settings from text file but its not nice...

If not then do you planning to include this feature in the next releases?

Nobody asked for such option, so we did not have such plans.
I think it can be implemented but not in the next version, later... unless other customers will vote for such option as well.

Regards
Alex

hsq · Post by **hsq** » Mon Jul 09, 2007 7:20 am

Thanks your quick response Alex,

Unfortunately your only suggested method is not that good for us as we want to keep the TestIDs (from our experience this is the only unique value) constant all the time. Im not sure but I think when I using the text import it should change which is unacceptable in our environment.

I really hope that more customers are wanted to work with ack's - which is a great feature I think especially when you have couple of thousand tests...

- and you can implement the scripted modification of this as soon as possible. I'll looking for it constantly.

Regards,
Gabor

KS-Soft · Post by **KS-Soft** » Mon Jul 09, 2007 3:37 pm

Unfortunately your only suggested method is not that good for us as we want to keep the TestIDs (from our experience this is the only unique value) constant all the time. Im not sure but I think when I using the text import it should change which is unacceptable in our environment

Actually HostMonitor keeps ID when you are using "ImportMode=Modify" or "ImportMode=Replace" command

Ok, just for you. There is update at www.ks-soft.net/download/hm681c.zip
You may use new "ResetAcknowledgements <testname>" command in HMScript http://www.ks-soft.net/hostmon.eng/mfra ... #actScript
(instead of specific TestName you can use group names like _AllBad)

Please note: This version of HostMonitor will clear ACK flag and start alerts when necessary however it does not update test items (colors) on screen immediately...

Regards
Alex

KS-Soft · Post by **KS-Soft** » Mon Jul 09, 2007 3:38 pm

PS Please update to version 6.80 before using this update

Regards
Alex

hsq · Post by **hsq** » Tue Jul 10, 2007 8:34 am

Thanks Alex,

You're a star. This is what I was looking for. Working smoothly and perfectly. The screen displaying "latency" is not a big problem, we have a custom displaying method so this one is not affecting our screening.

Thanks again your fast development on this.

Regards,
Gabor

KS-Soft · Post by **KS-Soft** » Tue Jul 10, 2007 10:48 am

You are welcome

Regards
Alex

hsq · Post by **hsq** » Mon Jul 16, 2007 3:48 am

Alex,

Is this little improvement included in the v6.82 as well?
I did not saw it in the improvements list. If yes then you should update the online documentation as well

Regards,
Gabor

KS-Soft · Post by **KS-Soft** » Mon Jul 16, 2007 7:02 am

Yes, you may use version 6.82

I did not saw it in the improvements list. If yes then you should update the online documentation as well

Its not documented because its not finished. Remember screen displaying "latency"?

Regards
Alex

hsq · Post by **hsq** » Tue Jul 17, 2007 8:40 am

Hi Alex,

Thanks the confirmation. Im happy with that.

Regards,
Gabor