Stopping and Starting Service

[colstripcom]

I have installed HM as a service, and when I restart the server and log on it will show the GUI, (not sure if this is because i told it to place it in the startup folder) When I go into service manager and stop and restart the service, HM starts a proccess but no GUI. How can you manage it with out the GUI? Is this by design? Am I missing something.

Thanks,
Steve

[KS-Soft]

I have installed HM as a service, ... not sure if this is because i told it to place it in the startup folder

So, you installed service AND you placed link to HostMonitor into startup folder? In this case Windows starts 2 instances of HostMonitor - one as service, another as regular application.
You should not do this.

How can you manage it with out the GUI?

When HostMonitor started as service you should see icon in system tray. Click on the icon and GUI will appear.
If you do not see icon, something is wrong. Probably you log on to the remote system using Terminal Service?

Regards
Alex

[colstripcom]

I have removed HM from stating via the startup group restared the server and no Icon, I do show a hostmin.exe in the processes tab in the task manager but no Icon. But if I go to look at the logs it is logging our down equipment. We just dont have no way to manage it. Also if I stop the proceess and then stop and restart the service the same thing happens.

[plambrecht]

Hi,

It might take a minute befor the icon appears (on my system anyway, W2K3 Server)

Other, as mentioned by Alex, how do you access your server ?
Through RDP, ICA ? or by the console ?
The Icon only shows on the console !
You should use VNC, PCAW, RAdmin
Or if you have a W2K3 server, try to add "/console" on the shortcut to your RDPClient.

Regards

Pieter

PS: the icon is a blue or red square with a heartbeat line (similar to eTrust Antivirus icon )

[colstripcom]

The server have been up now for a hour and no icon. I am accessing the server directly. w2k3 Enterprise edition.

[KS-Soft]

Probably you have disabled "allow service to interact with desktop" option?

Regards
Alex

[KS-Soft]

If you installed service and then made some changes, you may restore default service settings using 2 command:

Code: Select all

hostmon /uninstallservice
hostmon /installservice

Or use standard "Services" applet to check options. Service must be started under "local system" account and "allow service to interact with desktop" option should be enabled

Regards
Alex

[colstripcom]

Perfect!!! I uninstalled and installed and it works now... thanks a million for the help!!!!

[csk026]

I have the same problem.
When I use local system account i see the icon on the system tray,
But if I use "this acount" on the service logon I can not see the icon.
The account is belong to administrators accounts.
Please help.
Regards

[KS-Soft Europe]

When I use local system account i see the icon on the system tray, But if I use "this acount" on the service logon I can not see the icon. The account is belong to administrators accounts.

You may specify certain account to start HostMonitor service using menu "Options" -> "Service" tab. If you have specified account using windows "Services" applet you will not see the icon in the tray because the service is unable to interact with the desktop. Quote from the manual:
http://www.ks-soft.net/hostmon.eng/mfra ... tm#Service
============================
Note #1: When HostMonitor starts as a service, it uses the system account (as all interactive services). But this account may not have all the necessary permissions, so some tests will not work correctly (UNC test, "disk free space" test for shared drives, "CPU Usage" test for remote machines, etc). If you need these tests, you will need to assign a special user account on the Service page in the Options dialog. In this case HostMonitor will impersonate the security context of the user. Do not change the account using the system utility "Services". If you do so, HostMonitor may be unable to interact with the desktop.
============================

Regards,
Max