Ping test crashes at night

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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sabine
Posts: 25
Joined: Wed Mar 07, 2007 6:22 am
Location: Austria

Ping test crashes at night

Post by sabine »

Hi,

we evaluated your software on a Windows XP SP2 System and tested three Linux Red Hat Systems with Ping-Tests. Schedule was Monday-Friday/24 hours. We tested Hostmonitor 6.74 Beta Release.

After 17:00 pm no tests were executed and just one test short after midnight. Next day the ping tests ran normally after the Registration Prompt had been closed.

We are willing to buy the software (enterprise edition with lifetime updates) but now we are concernded about this problem.

Regards,
sabine
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Post by KS-Soft Europe »

The Evaluation version of HostMonitor is fully functional, but it may show registration dialog and pause monitoring until you close registration popup reminder. If evaluation version is started as service, you have to restart the service. However, I don't think this is big problem for evaluation because HM resumes monitoring when you close window. We know this window is annoying. But we forcedly implemented this feature.We have bad experience with another product (IP-Tools http://www.ks-soft.net/ip-tools.eng/index.htm) which use more than 300,000 users but we have not so many registrations. Because IP-Tools displays registration dialog rarely.

Regards,
Max
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