HM hung on starting EventID 7022

Guest · Post by **Guest** » Mon Nov 18, 2002 12:43 pm

HM running as service failed to start with following message in event log;
The Advanced Host Monitor service hung on starting - Event ID: 7022

KS-Soft · Post by **KS-Soft** » Mon Nov 18, 2002 11:23 pm

Does it really hungs? Or its just message from OS? On some slow systems HM needs more than 20 sec to start and OS generate error message, but HM starts and works properly. Do you see messages from HM in the Event Log (like "service started")?

Regards
Alex

Guest · Post by **Guest** » Tue Nov 19, 2002 1:01 pm

No, it does not start. I also see a lot of these messages in the event log at the same time

Event Type: Error
Event Source: Perflib
Event Category: None
Event ID: 1008
Date: 11/19/2002
Time: 10:59:53 AM
User: N/A
Computer: Hostmonitor
Description:
The Open Procedure for service "pcAnywhere" in DLL "C:WINNTSystem32PcaPerfCtrs.dll" failed. Performance data for this service will not be available. Status code returned is data DWORD 0.
Data:
0000: 02 00 00 00 ....

KS-Soft · Post by **KS-Soft** » Tue Nov 19, 2002 6:50 pm

It looks like PC Anywhere installed some performance counters and DLL that belongs to PC Anywhere have some problems. Try to disable all "Performance Counter" tests, in this case HostMonitor will not load perflib. Or try to uninstall/reinstall PC Anywhere.

Regards
Alex