RCC problem All tests shoing out of schedule

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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CapQwerty
Posts: 36
Joined: Wed Dec 14, 2005 3:58 pm

RCC problem All tests shoing out of schedule

Post by CapQwerty »

Just updated to HM ver 5.86 rcc ver 1.22 my problem since the upgrade is while HM appears to be running correctly on the server the RCC interface shows all the tests as Out Of Schedule.


Regards
Jason
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Don't see how it can be possible :roll: RCC just shows information received from HostMonitor. If RCC shows test is OufOfSchedule, HostMonitor should show the same information.
Could you send some screen shots (RCC and HostMonitor) to support@ks-soft.net?

Regards
Alex
CapQwerty
Posts: 36
Joined: Wed Dec 14, 2005 3:58 pm

Post by CapQwerty »

You have mail :o
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

As I see Recurrences, Status, Last test time - every field is different.
I see 2 possible reasons:
1) RCC lost connection to HostMonitor several days ago. May be you do not see "connection lost" popup window because its hidden behind other windows. Try to click Refresh button or better restart RCC
2) RCC is connected to different instance of HostMonitor. E.g. you have started HostMonitor as service and as application. Could you check that?

Regards
Alex
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