KS-Soft

LesPaul11 wrote:However, I can connect to the target UNC (\\[ServerIP]\c$) directly when logged in to the Hostmonitor server with the same credentials. Surely this means our problem is not connectivity related?

Does this not disprove it being a permissions related issue also?

Alex I work alongside Harroguk - he is on vacation at the moment. I can create an additional shared resource to the C: drive root which does connect successfully using the same credentials. \\[ServerIP]\c$\ Could you create another shared resource that points to disk C and use it for testing? Howeve...

Hi We currently set all our tests out in folders that are organised by Hardware ie. __hostname/physical server ________folder subset ____________server tests whilst we can use views to show us tests fitting certain criteria it would be even more useful if within views you could create a subview to h...

I would like to runn a SQL query to a SQL server we have. Hostmonitor runs on a dedicated server as a service in a data centre which we connect to using the RCC. I have configured a Data Source on the Hostmonitor server to the SQL server in question, however, when using the RCC the only data sources...

Thanks Alex

Views are a great way of checking things.

I'd find it really useful if i could create a view using criteria "Test By"
ie. view all tests from Agent X, Agent Y or direct from Hostmonitor....

can't see it on current ver (unless I've gone blind!! )

Nat

sorry for delay.

MySQL version 14.12
Ditribution 5.024a

Sadly we can't disable the logging as we use for critical data.
There is no other software on this server other than Altiris deployment server.

What version of ODBC driver do you use? Server version? Could you disable ODBC logging for testing? What about 3rd party software on both systems? Antivirus monitor, personal firewall, content monitoring software, non-standard winsock components? MySQL ODBC driver ver 3.51 Altiris deployment server...

Both server installations are Win 2003 SP1 running Hostmon v6.24 housed in seperate datacentres.
server with prob does log limited info via MySQL ODBC driver back to a DB on a seperate site.

Hi We are running Hostmon as a service on a Win 2003 server. the service is using approx 170MB of RAM. in addition, we connect using the RCC. this keeps getting disconnected and then will not reconnect and the process remains in task manager despite stopping the service in windows service control ma...

thanks guys. that clears that up

and again, top marks for quality support!!

My apologies, maybe I didn't explain properly. We found recently that when tests failed, the associated alert action (sound, message) didn't execute. After digging around I noticed that (and noticing a big button on the toolbar to switch them back on :P ) alerts were disabled in the monitoring menu....

Other than clicking Monitoring > Disable Alerts is there any other way that alerts can become disabled?? eg. restart of HM?? acknowledging bad status with "acknowledge and stop alerts"???

We have had a number of tests go bad (which was expected). by mistake, when aclnowledging i clicked on "Acknowledge that" instead of "Acknowledge and stop alerts". Is there a way to re-acknowledge and suppress the alerts?
If not, can this be added to the wish list?

Thx

OK... I feel stupid now.. I'll read through the help file properly next time!!


++ Top Marks for such a speedy reply.