Not sure what happened. Get into host monitor to check and got this error message. The file is there but appears to be empty. Hostmonitor runs as a service and appears to be working, just cant modify or add anything.
Please let me know what needs to be done to correct this.
thx
joe
UserList removed or damaged! All operations restricted!
What version of HostMonitor do you use?
Do you have installed some antivirus software? Which one?
If users.lst file is empty, we cannot fix it
I would recommend to check your file system for errors, then restore this file from backup.
If you do not have backup, you may start HostMonitor installation program and choose Update/Repair mode. Then check user accounts using HostMonitor menu User->Operators and add accounts if you need.
Regards
Alex
Do you have installed some antivirus software? Which one?
If users.lst file is empty, we cannot fix it
I would recommend to check your file system for errors, then restore this file from backup.
If you do not have backup, you may start HostMonitor installation program and choose Update/Repair mode. Then check user accounts using HostMonitor menu User->Operators and add accounts if you need.
Regards
Alex
What version of HostMonitor do you use? 8.68c
Do you have installed some antivirus software? Which one? Vipre
Dont think there is a backup. The person that normally handles this is on vacation. We dont normally have any user specific accounts. What is in that file? Is there a default one we can just put back? That is all that would have been in it.
Thx
Do you have installed some antivirus software? Which one? Vipre
Dont think there is a backup. The person that normally handles this is on vacation. We dont normally have any user specific accounts. What is in that file? Is there a default one we can just put back? That is all that would have been in it.
Thx
Have you ever considered possible hard drive crash?Dont think there is a backup
Operator profiles.What is in that file?
As I said:Is there a default one we can just put back?
If you do not have backup, you may start HostMonitor installation program and choose Update/Repair mode. Then check user accounts using HostMonitor menu User->Operators and add accounts if you need.
Regards
Alex
Backup - this machine is clustered, all the critical data that it hosts is on a SAN, is backed up to separate hard drive, a tape drive and also replicated to the DR site. Host monitor is not part of all that because it can easily be rebuilt. All that said, it would probably be easy to add this app to all that and save the headache of rebuilding it or fixing a file corruption like this.
Sounds easy to fix. I will try that tomorrow. I have not had to ask many questions over the years that we have used HM, but appreciate how quickly you always respond.
Thx
Sounds easy to fix. I will try that tomorrow. I have not had to ask many questions over the years that we have used HM, but appreciate how quickly you always respond.
Thx
Sounds like you have just couple test items? Often our customers have thousands test items, a lot of variables, action profiles, etc so it will take a lot of time to setup everything from a scratch...Host monitor is not part of all that because it can easily be rebuilt.
You are welcomeI have not had to ask many questions over the years that we have used HM, but appreciate how quickly you always respond
Regards
Alex