NT Event Log tests not working after upgrade

[kalkulationsmaschine]

I upgraded hostmon from version 7.10 to 7.78 today.
After upgrading all tests are working fine except "NT Event Log" tests.
I get reply: RMA 500 - Unknown command

I also tried to upgrade/redeploy the RMA. No success (current version 3.64)

Then I tried to add a completely new NT Event Log test (tested by Hostmon itself). Then I get following message as reply: System Error. Code: 1722

[KS-Soft Europe]

I get reply: RMA 500 - Unknown command

Are you sure rma is updated? Could you verify it once more? You may copy agent manually from \RMA-Win\ subfolder to remote systems or you may use RMA Manager to update all installed RMA agents at once http://www.ks-soft.net/hostmon.eng/rma- ... ow_upgrade

Then I get following message as reply: System Error. Code: 1722

According to the Microsoft, error 1722 means "The RPC server is unavailable". Please ensure RPC service is started on target machine.

Regards,
Max

[KS-Soft]

After upgrading all tests are working fine except "NT Event Log" tests.
I get reply: RMA 500 - Unknown command

That's because you have not updated RMA.

I also tried to upgrade/redeploy the RMA. No success (current version 3.64)

Actually current version of the agent is 3.85
http://www.ks-soft.net/hostmon.eng/rma-win/index.htm
This version comes with HostMonitor 7.78. Installation program updated RMA on local system. Please use RMA Manager to update agents on remote systems
http://www.ks-soft.net/hostmon.eng/rma- ... ow_upgrade

Then I tried to add a completely new NT Event Log test (tested by Hostmon itself). Then I get following message as reply: System Error. Code: 1722

I assume you forgot to specify agent for this test, so test it performed by HostMonitor directly that does not have access to remote network.

Regards
Alex

[kalkulationsmaschine]

Yes you 're right. I deployed the RMA using the RMA manager (I chose the file in the rma-win folder of the updated hostmon installation). I thought all files are updated but unfortunately the RMA files are not updated by installing Hostmon 7.78 automatically, so I redeployed the version from 7.10 only...

In the meantime I installed the RMA from the installation host-mon.exe directly. Now I have the newest version 3.85.
It works!

Thank you!

I don't need to monitor the hostmon server directly, so it's not important for me, but just interesting. The RPC Service is already running and I get the error further on. Are there any additional things to check?

[kalkulationsmaschine]

Just to make sure. I configured the test already to perform the test by hostmon directly (not by an agent). Therefore I think the issue is localized on the hostmon server directly.

[kalkulationsmaschine]

....and I entered the IP adress of the hostmon server itself. (Parameter "Computer (UNC)": \\123.123.123.123

[kalkulationsmaschine]

Additional info for parameter "Computer (UNC)":
IP of hostmon server like \\123.123.123.123 doesn't work.
Hostname like \\hostmonserver works correctly.

... so it works now, thank you!

[KS-Soft]

IP of hostmon server like \\123.123.123.123 doesn't work.
Hostname like \\hostmonserver works correctly.

H'm.. may be firewall issue? I assume if you specify target host as \\127.0.0.1, test is working?

Regards
Alex