Monitoring without BAD Status

StevenE · Post by **StevenE** » Fri Aug 19, 2005 9:56 am

Is there a way to setup a monitor so that the Monitor is still active but it never goes "bad" ?

There are a couple of Items we want to monitor for our interest only and do not wish them to show up as bad when they are not available.
I have tried time schedules but that appears to completely disable the test during the off time.

Thanks
StevenE

KS-Soft · Post by **KS-Soft** » Fri Aug 19, 2005 10:51 am

If you know when exactly items will be unavailable, then yes you should use schedule.
Otherwise... h'm, I don't see solution.
BTW Why you do not want to see bad status?

Regards
Alex

StevenE · Post by **StevenE** » Fri Aug 19, 2005 11:14 am

Oh well,

we have an office that does not work standard hours, it would be nice to monitor certain items in that office. We currently do monitor some itmes but disable the monitors manually a lot because they show up on the BAD screen.

We also monitor devices that depending our our operating hours ( again not predictable it is based on clients scheduling. )

2nd, We monitor a lot of Home VPN connections to our offices. It would be nice to monitor those connections in case we get a call we could quickly look at the monitors . But again we are unable to predict when they might or might not be available. And having a lot of devices showing BAD when they are just offline is difficult.

All the devices that we would like to monitor in these case are not critical but would be nice to know when they are available and when they are not.

Thanks
StevenE

Bob · Post by **Bob** » Mon Sep 19, 2005 7:11 pm

I would also be very interested in a function like this.

KS-Soft · Post by **KS-Soft** » Tue Sep 20, 2005 11:30 am

Its not just a function. Its completely new logic of the application.
What HostMonitor should do with "bad" item that is not really "bad"? Display green icon? Should HostMonitor record log when item changes status? Should it start alerts? How HostMonitor should calculate statistics for such items? What HostMonitor should do when some other test depends on item that has "bad" status but its not really "bad" status? What about reports? Where such item should belong? Is this "good" item or this is "bad" item? and so on, and so forth...
It means we should redesign all logic, create complettely new application. And I doubt we will like that application....

Regards
Alex

Bob · Post by **Bob** » Tue Sep 20, 2005 5:21 pm

I would be very happy with the option to choose that bad status for certain tests show up as 'good' or 'unknown' - maybe a little drop down menu or something. Like a "Treat bad status as..." option.

KS-Soft · Post by **KS-Soft** » Tue Sep 20, 2005 6:14 pm

But what HostMonitor should monitor in such case? If "good" status is displayed as good and "bad" status displayed as good as well, what the reason to use monitor? Just to check some "Reply" value?

Regards
Alex

Bob · Post by **Bob** » Tue Sep 20, 2005 6:29 pm

More or less, yes, just to check some reply value - so that we can use host monitor as a central data-collection point to monitor things instead of it just being an alert system.

KS-Soft · Post by **KS-Soft** » Wed Sep 21, 2005 7:25 pm

May be its more logical and of course more easy (for us) to exclude such test items from general reports and assign "do nothing" profile the them?
Also you may mark "Test statuses should not affect tray icon color" folder option.

Regards
Alex

Bob · Post by **Bob** » Wed Sep 21, 2005 7:35 pm

Well, yeah - but this makes the dashboard totally useless to us.