All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
We have created a scheduled time for all servers to be monitored between the hours of 07:00 - 21:00 7 days a week.
Administrators were receiving alerts every morning at 07:00 when the tests start , so I then edited all alert profiles: ticked on Time restriction - use schedule as above for both good and bad status actions as well as ticking on "Action depends on 'bad' one".
Administrators are still being bombarded with alerts at 07:00. Could someone please tell me what other settings I could implement?
Administrators were receiving alerts every morning at 07:00 when the tests start
When tests start? Or when tests start AND fail? You are receiving "bad" alerts because all your tests fail? Or you are receiving "good" alerts?
I don't see whole picture
Send email (or Send data to TCP/UDP port)
Standard mode
Start when 1 consecutive "good" results occur
Repeat 1 time(s)
Time restriction: use schedule "7 Days, 07:00 - 21:00"
Action depends on "bad" one "Send email" (or Send data to TCP/UDP port)
"bad status action"
Similar to above except for
Start when 2 consective "bad" results occur
I cannot reproduce problem
HostMonitor does not reset Recurrences counter when test changes status to "OutOfSchedule". This way it does not start alerts when test comes back to "alive" (Alive->OutOfSchedule->Alive).
May be you have started several instances of HostMonitor? E.g. one instance started as service, another as application; you changes settings for application but service was started long time ago and still using old settings. Is that possible?
, sorry. Knew I'd forget something.