Stop Service

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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V Arun
Posts: 52
Joined: Sun Apr 11, 2004 11:17 pm

Stop Service

Post by V Arun »

Hi Alex,

Running Hostmonitor 4.70 (NOT as service) on Win2k Professional workstation. Am trying the action profile "Stop Service" to stop a particular service on the remote PC ( NT workstaion 4). Even after connect as 'Administrator', hostmonitor is not able to stop service.

Parametes field is left blank. Am I missing something?

Highly appreciate.

Arun.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Please, check system log. HostMonitor records information about error when it cannot perform some action

Regards
Alex
V Arun
Posts: 52
Joined: Sun Apr 11, 2004 11:17 pm

Post by V Arun »

I have now created the same username & password (the one running HM) with admin previleges on all monitored PCs and HM is able to stop the service on the remote PC. However, syslog keeps recording these messages.

10/24/2004 5:56:19 PM Error: Cannot connect to the Service Control Manager. The RPC server is unavailable.

10/24/2004 5:54:33 PM Error: Cannot stop service "WinGateEngine". Timeout (60 sec) expired

10/24/2004 9:38:06 AM Error: Cannot connect to the Service Control Manager. The remote procedure call failed.

Any ideas?

Thanks,
Arun
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Error: Cannot stop service "WinGateEngine". Timeout (60 sec) expired
This error means HostMonitor initiated service shutdown but service did not stop within 60 sec.
10/24/2004 5:56:19 PM Error: Cannot connect to the Service Control Manager. The RPC server is unavailable.
10/24/2004 9:38:06 AM Error: Cannot connect to the Service Control Manager. The remote procedure call failed.
This error means HostMonitor cannot connect to Service Control Manager, so it cannot control services...
Probably sometimes HostMonitor is able to connect to remote system, sometimes doesn't?

Regards
Alex
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