Problems installing the new HM 4.52!!

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Mogge
Posts: 83
Joined: Thu Mar 04, 2004 3:38 pm
Location: Denmark

Problems installing the new HM 4.52!!

Post by Mogge »

Hi

After installation of the new HM 4.52 I get a "Program is corrupt!" during start/self test of the program.

Please help!

Kind regards
Mogens

Take 2: I tried installing it on another PC - no problem. !?!? I tried upgrading and/or uninstalling/installing with the same result.

???? Still needs help
grantcs
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Post by grantcs »

I had exactly the same problem when I tried to install it onto a Windows XP workstation.

Tried downloading it again and comparing - exactly the same as previously downloaded.

Uninstalled, rebooted, reinstalled and same problem.
KS-Soft
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Post by KS-Soft »

I just checked both link
http://www.ks-soft.net/download/host-mon.exe
http://mirror1.ks-soft.mastak.com/download/host-mon.exe
it works fine on our testing systems...

Have you used one of these links?
Take 2: I tried installing it on another PC - no problem. !?!? I tried upgrading and/or uninstalling/installing with the same result.
Strange... PC1 and PC2 have the same or different hardware (especially I am interesting about processors)?

grantcs,
What processor (CPU) is used in your system?

Regards
Alex
KS-Soft
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Post by KS-Soft »

If anyone else has the same problem, what processor is installed on your system?

Regards
Alex
Mogge
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Joined: Thu Mar 04, 2004 3:38 pm
Location: Denmark

Post by Mogge »

Hi!

The "wrong" PC has a Intel Pentium 4 with 1.5 GHz processor (standard desktop PC - Acer Veriton 7200)
The ""god" PC has a Intel Centrino 1.6 HGz processor (laptop - Acer TravelMate 803LCi)

I downloaded the HM 4.52 from one of the links on your main webpage and it ok on my laptop so I don't think it the file it self. Maybe you could tell a little about what it's doing after it displays the first introduction windows and before it writes the green "OK" just besides "Self-test..." Maybe that way I can check if everything is "on it's place" on my system.

Regards
Mogens
KS-Soft
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Post by KS-Soft »

I have uploaded test program: www.ks-soft.net/download/testcpu.exe
Could you put it into HostMonitor's directory and start it (on both systems)? This command line utility will display a number. Is this number the same on both systems? Or different?

Regards
Alex
Mogge
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Location: Denmark

Post by Mogge »

Hi again

On both systems it writes: CRC : 0

Kind Regards
Mogens
KS-Soft
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Post by KS-Soft »

Its because you did not put utility into HostMonitor's directory. Or may be hostmon.exe has read-only attribute?

Regards
Alex
Mogge
Posts: 83
Joined: Thu Mar 04, 2004 3:38 pm
Location: Denmark

Post by Mogge »

Ups... sorry...

It writes CRC: A42D9F2C on both systems - and the HostMonitor Exe file is not read-only.

Just one information... it's my "monitoring" PC that I'm having trouble with. That means that I'm currently running HM 4.42 on the machine and I've tried upgrading and uninstalling/installing the new version 4.52 in every way that can be done. HM 4.42 is runing perfectly on the machine.

...and I also tried to install HM in C:\Program Files\HostMonitor4 instead of C:\Programmer\HostMonitor4 as we like to have our programs placed in Denmark :-) Same result!

Kind Regards

Mogens
KS-Soft
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Post by KS-Soft »

H'm.....
Could you try to download pure exe module (instead of packed into installation module)? Available at www.ks-soft.net/download/test/hostmon.exe
Or another version of this module (that is using old CRC) at www.ks-soft.net/download/test/hm445c.exe

Regards
Alex
Mogge
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Location: Denmark

Post by Mogge »

YES!!!!!

hm445c did the trick!


/Mogens
KS-Soft
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Post by KS-Soft »

The only explanation I have - different processors give a little different results when they work with floating point type :roll:

Anyway, I changed code of the self test. New package available at the same location
http://www.ks-soft.net/hostmon.eng/downpage.htm

Direct links:
http://www.ks-soft.net/download/host-mon.exe
http://mirror1.ks-soft.mastak.com/download/host-mon.exe

Regards
Alex
Mogge
Posts: 83
Joined: Thu Mar 04, 2004 3:38 pm
Location: Denmark

Post by Mogge »

Hi Alex

Thanks - it's working fine now!

About the problems with some processors and floating point types - I have head it before - maybe a visit to Intel.com will give an answer. As I remember it is something about the Pentium 4 processor...

Thanks again!

Regards
Mogens
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