Notification window not going away

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Rob Moore
Posts: 40
Joined: Thu May 27, 2004 7:35 am

Notification window not going away

Post by Rob Moore »

Hello--

I recently switched from running HostMonitor as an application, to running it as a service (so I could logon with a lower privilege account). Now I'm running into an odd phenomenon: for some tests, the notification windows that pop up don't disappear after a few seconds. They just hang there until I close them. Plus they look strange--I can partially see through them, like you sometimes can on windows for non-responding programs.

Obviously it's not a critical problem, but it'd be nice to make it go away.

Thanks,
Rob
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

As usually:
1st question - version of HostMonitor?
2nd question - Windows version?

Regards
Alex
Rob Moore
Posts: 40
Joined: Thu May 27, 2004 7:35 am

Post by Rob Moore »

Sorry--version of HostMonitor is 4.42, version of Windows is XP SP1.

Rob
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Could you please try update (www.ks-soft.net/download/hm447.zip)?

Regards
Alex
Rob Moore
Posts: 40
Joined: Thu May 27, 2004 7:35 am

Post by Rob Moore »

Thanks. I've downloaded that. Now, what do I need to do to install it? It seems to be the executable itself (as opposed to an installer). Remember I've got the current version running as a service.

Thanks,
Rob
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

1) stop service
2) Make backup copy (just in case) - e.g. zip all files from HostMonitor's directory. Or just make a copy of the following files:
- *.LST
- hostmon.exe
- your HML file with tests
3) unzip files from archive (hm447.zip), overwrite current files
4) start service

Regards
Alex
Rob Moore
Posts: 40
Joined: Thu May 27, 2004 7:35 am

Post by Rob Moore »

While diddling around with the installation (before I saw your instructions), I ended up rebooting the workstation that HostMonitor is installed on (first reboot in a long while). That seems to have fixed the problem!

Sometimes the old tricks are the best. Sorry to have bothered you.

Rob
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

If you perform logoff-logon operation several times, this problem may come back.
Update should fix this problem forewer.

Regards
Alex
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