RMA Manager still not upgrade correctly from 8.00 to 8.22

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clacombe
Posts: 2
Joined: Wed Mar 01, 2023 10:06 am

RMA Manager still not upgrade correctly from 8.00 to 8.22

Post by clacombe »

Just downloaded version 14.54 and upgraded my installation. Immediatly tried to upgrade all RMA Active agents using RMA Manager v3.70. Still not able to upgrade agents. On the destination folder I see a file rma$a.upd with Modified date to today. If I upgrade manually the agent goes to version 8.22. I have 43 agents so I don't want to connect remotely to update every agents manually. Let me know if there is a solution
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

This bug is not in RMA Manager. Bug in Active RMA agent version 8.00 - 8.20.
Bug fixed in RMA 8.22. But you have to update it manually because RMA with bug is running and cannot update itself properly. Sorry :oops:

Unless you can start script remotely that will kill RMA process, rename rma$a.upd -> rma_active.exe and start rma_active.exe
You may have rmaupd$a.bat file in RMA directory, if you start it, then you may stop RMA using RMA Manager, file will be renamed and new RMA will be started.

Regards
Alex
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