RMA Reply Values

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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sysadmber
Posts: 50
Joined: Tue Dec 08, 2015 1:26 am

RMA Reply Values

Post by sysadmber »

On one Server the vbs script from http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=8010 leads to the Reply "RMA: 301 - Interface not supported".

If i test the script everything works fine. A server reboot and rma update to v.5.40 didn't change a thing.

Executing the script on the local machine works fine.

Change the Setting "Allow UI (user interface)" didn't change a thing.

Is there a documentation for the Reply codes?
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Its not RMA error, its Windows error, something related to cscript and COM.

Windows?
Service Pack?
Script Host version?
Command line to start script?
RMA started as service? If you start it as application, test works?

Regards
Alex
sysadmber
Posts: 50
Joined: Tue Dec 08, 2015 1:26 am

RMA Reply Values

Post by sysadmber »

I´m answering for my colleague:

Windows Server 2008 Enterprise (x64)
SP 2 (6.0.6002)
WHS 5.7

Yes - RMA starts as service
How to start RMA as application?

I re-ran the vbs script from cmd - just xxx.vbs
Then I refresh the test - the result is OK

I´m afraid the next intervall the test runnin it will result in the error again... we will Report about
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Windows Server 2008 Enterprise (x64)
SP 2 (6.0.6002)
WHS 5.7
Such config works fine on our system
I re-ran the vbs script from cmd - just xxx.vbs
Then I refresh the test - the result is OK
Sounds like you fixed some Windows problem.
May be system is out of resources so sometimes it works fine, sometimes not?
Other tests works fine?
Total handles, threads usage on the system?
How to start RMA as application?
Same way you start any other program: using Windows Explorer, command line or any other tool you like.
Just stop RMA service first.

Regards
Alex
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