Unsupported File Version : 1201

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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efiten
Posts: 19
Joined: Mon Feb 13, 2012 8:26 am

Unsupported File Version : 1201

Post by efiten »

After the HM server crashed, I tried to restore a backup file, and the I got this error l

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Unsupported File Version : 1201
please download the latest version of hostmonitor.
I'm using version 9.40

Is there anything I can do about it?

Erwin
KS-Soft Europe
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Post by KS-Soft Europe »

HML file version 1201 is supported by HostMonitor 9.46 and higher.
Please upgrade HostMonitor to version 9.46.
efiten
Posts: 19
Joined: Mon Feb 13, 2012 8:26 am

Post by efiten »

OK, did that, but now it says it's unregistered, and that our key is only valid for older versions.

This is strange, because the file is in that version, so I suppose it has been running in that version already ?
KS-Soft Europe
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Post by KS-Soft Europe »

This is strange, because the file is in that version, so I suppose it has been running in that version already ?
Correct. HostMonitor updates file version if needed (e.g. after HostMonitor upgrade).
This HML file has already been opened by HostMonitor version, newer than 9.40.
efiten
Posts: 19
Joined: Mon Feb 13, 2012 8:26 am

Post by efiten »

Ok, but until a few hours ago it worked with a license, now, I restored the file from some months ago (unfortunally i don't have a recent backup) and now the file is from a new version. this looks strange to me.

So nows i have to upgrade the license, there is no other option ?
KS-Soft
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Post by KS-Soft »

Please send the file and your registration name and/or order number to support@ks-soft.net

Regards
Alex
efiten
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Post by efiten »

Done.
KS-Soft
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Post by KS-Soft »

This is non-damaged file, it was created by HostMonitor version 9.42 - 9.50. You could not use this file with old version.

If you want to use HostMonitor version 9.40, you may check for backup copy - when HostMonitor converts file, it creates backup copy using ~HM extention, unless you canceled this operation.
If file is up to date, rename it back to *.HML and use it with old version of HostMonitor.

Another option: start new version, load HML file, use "File"->"Export to text file" function to create text file with test settings, close new version, start old version, import test settings from text file.

Regards
Alex
efiten
Posts: 19
Joined: Mon Feb 13, 2012 8:26 am

Post by efiten »

Today I found some time to export to txt, and install version 9.40

Now, when I try to import in an empty HM environment, I get an error :

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Invalid folder name (line #18)
List of tests cannot be imported
This is where the folder name is set :

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;-----------------------------------------------------------------------------
; Folder: Root\Germany\
;-----------------------------------------------------------------------------
;You may comment the following line to import tests into current folder
DefaultFolder  = Root\Germany\
When I create this folder, the error appears for the next folder.

is there a way to create those folders by default, because I have a more then 300.
KS-Soft
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Post by KS-Soft »

You did not find any backup copy (created by yourself or created by HostMonitor)?

You should create folders using GUI or you may add CreateFolder command into import file.
E.g.
CreateFolder = Root\USA Branch\Support\part2\
The value of this parameter should specify the full path to the folder that you want to create. CreateFolder = Root\USA Branch\Support\part2\ will successively create folders USA Branch (in the Root folder), Support (in USA Branch subfolder) and part2 (in Support subfolder).
If some (or all) of specified folders already exist, HostMonitor will not create second copy of them.

You may modify existing import file using any text editor with find&replace function. E.g.
replace ; Folder: Root\ to CreateFolder = Root\

Regards
Alex
efiten
Posts: 19
Joined: Mon Feb 13, 2012 8:26 am

Post by efiten »

Nu, unfortunally i didn't find any backup.

The import was successfull now, thanks!

Only, now I mis a lot of 'views' i created, is there a way to recover these also ?
KS-Soft
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Post by KS-Soft »

Sorry, you cannot import Views from new HostMonitor version into old version.

Regards
Alex
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