RMA: 301 - script execution error: abnormal termination

Vini · Post by **Vini** » Fri May 16, 2008 3:22 am

Hi everyone,
I'm using HM v7.10 and solaris RMAs v1.25, so the latest stuff.
My problem is the following, i've done a script wich get all package information and store it into a specific file, this script works, localy and remotly because my file is well created and i have a correct result when i apply that test to my Solaris 10 vm, but on our SunOS 5.10 (sparc architecture) the script works as well, but the agent returns me this error "RMA: 301 - script execution error: abnormal termination". So i can't get a correct feedback of the execution, wich is, by the way, a simple "script res: ok: Software file information created".
Could that problem from the fact that the execution is a bit long (around 5-10seconds)?
Maybe a bug in the sun agent?
Thx for any help
Regards
Vini

KS-Soft Europe · Post by **KS-Soft Europe** » Fri May 16, 2008 3:47 am

"Abnormal termination" error mostly appears when the script is timed out. I would guggest you to increase timeout value, specified in rma.ini.
Also you should iincrease timeout for the agent on Hostonitor's side.

Vini wrote:So i can't get a correct feedback of the execution, wich is, by the way, a simple "script res: ok: Software file information created".

Do you mean, agent is unable to perform any script? Even if script contains just one line? BTW. Could you remove spaces in output clause, e.g.: script res:ok:Software file information created ?

Regards,
Max

Vini · Post by **Vini** » Fri May 16, 2008 4:03 am

KS-Soft Europe wrote:"Abnormal termination" error mostly appears when the script is timed out. I would guggest you to increase timeout value, specified in rma.ini.
Also you should iincrease timeout for the agent on Hostonitor's side.

Vini wrote:So i can't get a correct feedback of the execution, wich is, by the way, a simple "script res: ok: Software file information created".
Do you mean, agent is unable to perform any script? Even if script contains just one line? BTW. Could you remove spaces in output clause, e.g.: script res:ok:Software file information created ?

Regards,
Max

No i do not mean that agent is unable to perform any script, because all my others probes works properly. And no, there is much more than one code line...
But it might be the timeout value, i'll try it right now and i'll let you know.
Cheers

Vini · Post by **Vini** » Fri May 16, 2008 4:06 am

Alright! It works! Thanks a lot, i simply set the timeout value agent to 30sec, it's enought to get the reply on time.
Have a nice day and a nice WE.
Regards
Vini

KS-Soft Europe · Post by **KS-Soft Europe** » Fri May 16, 2008 4:26 am

Vini wrote:Alright! It works!

Glad to hear that.

Vini wrote:Thanks a lot

You are welcome.

Regards,
Max