Maintenance Mode

jivetolkein · Post by **jivetolkein** » Tue Mar 11, 2008 6:42 am

Maybe I've missed this, but could HM have a Maintenance Mode, that would work similar to acknowledge but on OK tests? At the moment, I set the tests to Schedule - Never, but it's clumsy and not immediately obvious whats occurring.

I see it changing the test colour, and suspending checking & alerting.

Not sure about the underlying status - maybe one of its own, but 'Bad' would work for me asmy custom views generally show bad tests

KS-Soft · Post by **KS-Soft** » Tue Mar 11, 2008 4:01 pm

Not sure I understand what "Maintenance Mode" should do. Stop alerts for "good" tests? Just put some comment?

Regards
Alex

jivetolkein · Post by **jivetolkein** » Wed Mar 12, 2008 4:15 am

Yes, the thinking is we have several operators/architects, and should they need to work on a server, part of the change management process should iclude the server being taken out of monitoring for the duration of the work, so that other operators do start escalating a problem that is of our making. For example, we check that all automatic start services are running - if I want to stop the AV service for an install, our ops would see the service fail, and restart it if they hadn't read all the change requests that had come in. We aren't all in the same room or even country

I'd like it to set a Status of 'Maintenance' rather than good,bad,unknown or out of schedule, and suspend alerts till removed from maintenance. An associated comment (like when an alert is acknowledged) would be very useful. I could see it being an additional user right, the ability to put machines into and remove them from this mode.

Sounds like a lot of work to me (but I'm no programmer) but I think its a good feature for large installs.

KS-Soft · Post by **KS-Soft** » Wed Mar 12, 2008 10:20 am

We have implemented "Pause" command for such purposes. Command was implemented in HostMonitor version 6.00. Also you may add comment when you pause test (since version 7.10).
Command available thru menu Test, also you may use popup menu...

Regards
Alex

jivetolkein · Post by **jivetolkein** » Wed Mar 12, 2008 10:28 am

You know, I knew it was there somewhere... thanks for helping me RTFM

Thats just what I'm looking for.

jivetolkein · Post by **jivetolkein** » Wed Mar 12, 2008 10:44 am

One further query though, the PAUSED status doesn't appear to be selectable in View criteria - we're on 6.82, does this get fixed in 7.01 too?

KS-Soft · Post by **KS-Soft** » Wed Mar 12, 2008 11:13 am

It is selectable... HostMonitor uses the same filter item for "Out of schedule" and "Paused" test items.

Regards
Alex