New MACRO %PreviousReply% please?

Need new test, action, option? Post request here.
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Robert_in_MTL
Posts: 229
Joined: Tue Jun 20, 2006 1:20 pm
Location: Montreal, Quebec

New MACRO %PreviousReply% please?

Post by Robert_in_MTL »

Hi,
%PreviousReply% seems to be missing from the macro list... I need it in a report to display the difference between Bad status reply and the reply after the work done to solve the problem, in conjunction with %PreviousStatusTime and %PreviousStatusDuration%.

Can you please add this?

- Thank You.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

I have added new task but I am not sure how this will be implemented. "PreviousReply" sounds like value should be set when Reply field is changing. While your needs demand to set variable value when Status field is changing, not Reply. Am I right?

Regards
Alex
Robert_in_MTL
Posts: 229
Joined: Tue Jun 20, 2006 1:20 pm
Location: Montreal, Quebec

Post by Robert_in_MTL »

Thats exactly what I need! :D

You are right.

report would allow me to display something like this:

Status changed from %PreviousStatus% (Bad) to %Status% (Good), reply changed from %PreviousReply% (500MB) to %reply% (25 GB)

Thanks.
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