KS-Soft

Your web server theory sounds like it might be the ticket, and looking on your site it seems we are fairly behind on HostMonitor updates. I was not aware of the support contract as this was before my time, but do you know the rough cost of reinstating the support/getting HostMonitor upgraded at all ...

Apologies for not being clearer, to confirm there are 6 URLs completely separate from one another that are staying in 'no answer' as of exactly 5:30am Friday. Certificates for all are fine and they all renew at different points of the year. Is it possible to private message you the URLs at all? I us...

Thank you for the below, I understand the error message within hostmon and what it usually means, but our issue is the fact that the websites all test fine from other means, and it is specifically hostmon alerting that is suddenly giving the 'no answer', as I say the tests are split across 6 differe...

Many thanks for the fast response, these tests are all returning 'No answer' as of Friday, apologies for not including that in the initial. most of theses tests were created 5-10 years ago so in no way new/recently configured, unsure what could be causing the drop for these few. We already have DNS ...

Hi There, At exactly 5:30am (give or take 2 mins for each test) on Friday 10/07/2022 last week, 6 individual and completely separate client websites we monitor suddenly began appearing as 'down' in our hostmon alerting. however the sites themselves are fine and working as expected, and we can even b...