Search found 3 matches

by Lethuillier
Fri May 06, 2016 8:40 am
Forum: Other
Topic: Version 10 issues?
Replies: 11
Views: 53912

upgrade Hostmonitor - Licence issue

Hello, I received your email and replied to it. Does HostMonitor system have access to internet (it needs to check www.ks-soft.net using HTTP protocol)? YES Probably somebody have seen this message, just forgot about warning related to registration codes? I don't remember to have had any warning mes...
by Lethuillier
Fri May 06, 2016 7:54 am
Forum: Other
Topic: Version 10 issues?
Replies: 11
Views: 53912

upgrade Hostmonitor - Licence issue

Hello Alex,

Thank you for your reply.
I sent you (sales@ks-soft.net) 3 emails between 21 and 26 of april.
I just sent you a 4th email.

1 - Check for update is enabled every 3rd night but we didn't receive any alert

2- registration name is : Delmas

Regards,
Sébastien.
by Lethuillier
Fri May 06, 2016 7:26 am
Forum: Other
Topic: Version 10 issues?
Replies: 11
Views: 53912

upgrade Hostmonitor - Licence issue

Hello,

We upgraded hosmonitor 9 to 10.10 and now the product is unregistered.
We sent an email to support@ks-soft.net and sales@ks-soft.net but we didn't receive any answer.
We have a lifetime licence.
Could someone help us?

Regards.