Search found 13 matches

by mjparr
Thu Oct 14, 2004 10:03 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: upgrade RMA Agents w/RMA Manager
Replies: 1
Views: 10051

nevermind, i figured it out. i installed RMA on my local HM machine and used the RMA.exe. BTW, thanks for putting in the stop/start/restart service actions for RMA....saves me a couple of extra tests.

Mike
by mjparr
Thu Oct 14, 2004 9:01 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: upgrade RMA Agents w/RMA Manager
Replies: 1
Views: 10051

upgrade RMA Agents w/RMA Manager

I have just installed HM 4.70 and want to upgrade all of my remote agents. I have selected the agents that I wish to upgrade in the RMA Manager and selected "Upgrade agents." It then asks me to select the executable module to upgrade RMA. Should I select the hostmon.exe file? Will this the...
by mjparr
Tue May 04, 2004 1:06 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

Please tell me you are kidding

Please tell me you are kidding
by mjparr
Tue May 04, 2004 7:05 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

RMA as application no difference

Sorry, that did not help
by mjparr
Mon May 03, 2004 8:24 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

Clarification

Alex, The ting that is problematic is that the only thing that has changed in this environment is the fact that we reinstalled host monitor onto the same exact machine. No permissions were changed. We did not change machines, or OS or anything, we installed HostMonitor to the same machine. We did, c...
by mjparr
Fri Apr 30, 2004 10:21 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

The error that we receive in host monitor is "RMA: 301 - The directory name is invalid." However, the file is still located in the root C: drive on the server and it is exactly where it was located before the update to this version. The process tests and CPU tests that we are running via t...
by mjparr
Fri Apr 30, 2004 7:39 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

i resent the message. let me know if you did not recieve it. thanks.
by mjparr
Thu Apr 29, 2004 1:05 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

Alex,

Thanks. I will have someone email you the file in a few minutes. Talk to you soon.
by mjparr
Thu Apr 29, 2004 11:34 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

One more question...

Would I need to update the RMA on the server side as well for this to work properly. The RMA is one to two releases older depending on which servers we are connecting to. Thanks.
by mjparr
Thu Apr 29, 2004 11:32 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

Alex,

Thanks for the reply. I thought that I was able to browse using the RMA before....guess not. Anyway, when we updated, nothing was changed but the external batch file test no longer worked, even with typing in the path manually. Any thoughts?

Thanks again...
by mjparr
Thu Apr 29, 2004 8:56 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA external program test problem
Replies: 20
Views: 54289

RMA external program test problem

We are currently testing for a process using HostMonitor 4.42 connected to an RMA agent on our remote server (win 2k adv server). When the process test goes bad, another dependent test runs and executes an external program (batch file on server) to stop and start the service. This has been working g...
by mjparr
Thu Feb 05, 2004 2:00 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 cannot retrieve information
Replies: 8
Views: 22648

I am having exactly the same problem. I am using Host Monitor 4.14 on 2000 with 1.10 RMA (on 2000 instead of NT4). I have a CPU usage test running on all of the machines with RMA, however, I get this same RMA 301: Cannot Retrieve Information error when I attempt a process test. Is there some applica...
by mjparr
Wed Jan 07, 2004 11:40 am
Forum: Wish list
Topic: Need RMAs to perform actions
Replies: 3
Views: 14397

Need RMAs to perform actions

We are one of your enterprise licensees for Host Monitor and RMA manager. We have started using your RMA’s to monitor our proprietary application on servers all over the globe. We need the ability for the RMA agents to be able to perform some actions, or be instructed (By Host Monitor) to perform so...