KS-Soft

I have only seen the error appear while we are connected to the server and using RCC to manage the tests, however, I have not been able to correlate the error with any specific action. We are eligible for an upgrade. Do all of the RMAs need to be updated as well? we have a decent amount that can't a...

There is not an Icon in the Startup group for Host Monitor
Windows Server 2008 R2 Standard with Service Pack 1
VMware vCenter Protect
Symantec Endpoint Protection

We are setup to run as a service. Within the Host Monitor configuration we have the following settings: Service Tab Use account [administrative account] Startup delay 1 min save changes in HML Startup options load specific HML file ignore errors during startup restore last status restore last status...

I am occasionally getting the following message logged into the Windows Application log. What does it mean? I am running Host Monitor version 8.86 Enterprise. The description for Event ID 1002 from source HostMonService cannot be found. Either the component that raises this event is not installed on...

Hello, I would like to generate a report every week day at 8am and send it out to several addresses by email. However, I can't find a way to schedule a report like that. I tried using scheduler to create the report at 8 am, then have the action profile that was used only be available on weekdays. Ho...

You are welcome :) Not sure I understand this question :roll: If you are using Active RMA, you need to open 1 port for RMA<->HostMonitor communication and optionally 2nd port for RMA<->RMA Manager communication. If you are asking why do you need RMA Manager, answer is in the manual http://www.ks-so...

Thank you very much for all of the answers! They were detailed and quite informative. I do have one question, though. If you install new version of the software, you should update ALL components. Sometimes new HostMonitor will works with old RCC or RMA, sometimes does not. RMA Manager allows you to ...

Hello, I was recently prompted to download and install HM 9.00 Beta. I'm wondering if there is any sort of version download restriction, like is there a limit on the amount of times you can download new versions (I own the Enterprise Edition of HM.) I'm assuming there isn't, because I couldn't find ...

Hello, I installed Watchdog on a system as a service. When it is running as an application it is able to run external programs, such as notepad.exe (for example). However, when I have it running as a service and purposefully shut the HostMonitor it is watching down, it doesn't run the program for a ...