KS-Soft

Let me make sure I understand this right with an example: * I have a Text Log test which searches for the string "ERROR" in the log. This test runs every 5 minutes. * I set up the conditional "Use Normal status if" and specify ('%FailureIteration%' < 20) * In one 5-minute span, t...

In our system, we have known conditions where an error occurs occasionally, and it is expected. We don't want to have the status be Bad for a single occurrence, or the test would fail 100% of the time. We want the ability to error if we get TOO MANY of those errors during a test interval. For instan...

We recently purchased Enterprise (unlimited updates) upgrade; I then updated the software version to 8.84 and latest RMA agents, and applied the new license. Since then, several of our tests have started returning "license limit" errors. It is not a server license problem, since some of th...

Never mind ... the RMA version listed on my remote Windows machines was 3.84, listed as 'operable'. I updated to the 3.96 that came along with HM 8.06, and surprise! text log tests ran normally again.

I upgraded to HM 8.06 a few days back, and since then all of my passive-RMA Text Log tests return a status of Unknown. The Reply value is RMA: 500 - Unknown command "TEST-TextLog2" Any ideas? Do I need to do RMA updates (or full HM installs) on all of my remote servers? Thanks for any sugg...