Search found 7 matches

by frankchien
Fri Oct 29, 2010 1:33 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: ICQ 7.x can't get alert message?
Replies: 1
Views: 8177

ICQ 7.x can't get alert message?

After I upgrade ICQ from 6.5 to 7.2, it can't get hostmonitor alert message. (ICQ can't login if it hasn't been upgraded to new version today.) Only show a notification that hostmonitor account is available, but no alert message window popup like ICQ 6.5. Do I need to do some setting in ICQ 7.x? Bes...
by frankchien
Wed Sep 29, 2010 2:11 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Problem of performance counter test
Replies: 5
Views: 14959

When I input the remote server ip (ex, \\10.2.1.72) in "Select a counter to monitor", it reply the message "can't connect to the computer".
So I can't select a performance counter.

Best Regards,
Frank
by frankchien
Mon Sep 27, 2010 7:46 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Problem of performance counter test
Replies: 5
Views: 14959

Hi, Alex, Thanks to your reply. My problem as below: HostMonitor server and remote server are all windows 2003 server. Performance counter test 1.test on local server(Hostmonitor server itself), it's ok, it can get all counters. 2.test to a remote server, it can't connect to that remote server. (use...
by frankchien
Mon Sep 13, 2010 9:26 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Problem of performance counter test
Replies: 5
Views: 14959

Problem of performance counter test

When I use performance counter test, if the target is local machine(Hostmonitor server itself), then it can get all counters. If the target is a remote server, then it can't be connected and get counters. I have test with windows support tool (extensible counter list), it's the same. PS : Hostmonito...
by frankchien
Wed Sep 23, 2009 11:52 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Issue of HostMonitor with Microsoft firewall client
Replies: 1
Views: 8181

Issue of HostMonitor with Microsoft firewall client

After I install microsoft firewall client in hostmonitor server, I can't connect to hostmonitor web page. (Web service is running ok.) It will popup login windows, but web page is connected fail after input login account/password. After I uninstall microsoft firewall client, then it is ok again. OS:...
by frankchien
Mon Mar 02, 2009 8:17 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: what's difference between msg class in SMS-GSM setting
Replies: 1
Views: 9416

what's difference between msg class in SMS-GSM setting

I have tested msg class in SMS-GSM modem setting, and msg class 2(ME) & 3(SIM) are all workable to our mobile phones.
Could you explain what's difference between msg class 2 & 3 ?
Could you give some examples for using msg class 2 & 3 & 4(TE) ?

Best regards,

Frank
by frankchien
Mon Jan 05, 2009 4:31 am
Forum: Wish list
Topic: pause alert to some tests
Replies: 14
Views: 43713

pause alert to some tests

Hi, I can only pause monitor to some tests, or pause monitor/alert to all system, but can't pause alert to some tests. I need to pause alert and still get monitor status to some tests for some porpuse. (ex, server or equipment maintenance, power failure or maintenance, don't need to alert, but can s...