Search found 32 matches

by Matt Wardle
Thu Feb 16, 2012 11:30 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Text File Check
Replies: 5
Views: 12609

Ah,

Great created a new test and that worked fine!

Thanks alot for your help.
by Matt Wardle
Thu Feb 16, 2012 11:04 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Text File Check
Replies: 5
Views: 12609

KS-Soft wrote:What exactly test method do you use? Text Log? Compare Files?

Regards
Alex
Hi Alex,

It is the Text Log test.

Thanks
by Matt Wardle
Thu Feb 16, 2012 10:53 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Text File Check
Replies: 5
Views: 12609

Text File Check

Hi all,

We use HM 9.10. We have a test that is set up to check a text file for the word Error.

However, if the word Error is there or not, the Test comes back OK.

We have a very similar test set up that checks for abnormal and this works fine.

Any Ideas?

Thanks
by Matt Wardle
Thu May 06, 2010 2:15 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Alerts Disappear when not in schedule
Replies: 3
Views: 10441

Thanks for your reply,

I have tried this option but i only need the test to test on monday - saturday and NOT sunday.

It is chekcing a log file has been updated and the logs only get updated monday to saturday, so option does not work!

Thanks
by Matt Wardle
Wed May 05, 2010 8:53 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Alerts Disappear when not in schedule
Replies: 3
Views: 10441

Alerts Disappear when not in schedule

Hi,

We use schedules to test log files everyday.

However, when the test returns as bad and the schedule ends, the test disappear from our 'Bad' View.

Is there anyway to get them to stay in this view even when they are out of schedule???

It has caused us to miss a few critical errors now!

Thanks
by Matt Wardle
Thu Jan 07, 2010 8:03 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Schedule Tasks Test?
Replies: 1
Views: 7575

Schedule Tasks Test?

Hello,

Is there a possiablity to test Schedule tasks using HM? By test i mean check that the last result was 0x0 and if not, alert?

Thanks

Matt
by Matt Wardle
Wed Jan 06, 2010 7:56 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

Yes i recived it and i installed it as you requested.

This is what Fixed the Issue.

Thanks
by Matt Wardle
Tue Jan 05, 2010 8:18 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Multiple Event IDs
Replies: 1
Views: 7158

Multiple Event IDs

Hello, We have two tests set up to monitor the NT Event Viewer on each server. one is set up to monitor the Application Log and one is set up to monitor the System log. What we have been doing is checking when it is triggered and then adding the event id number to the Exceptions list. however, multi...
by Matt Wardle
Tue Jan 05, 2010 8:13 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

Now works Fine!

thanks
by Matt Wardle
Fri Dec 18, 2009 6:56 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

i have sent you a screen shot to the for files address.

thanks
by Matt Wardle
Thu Dec 17, 2009 1:52 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

Email sent
by Matt Wardle
Thu Dec 17, 2009 1:19 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

Oh, i understand, ill get the files to you.
by Matt Wardle
Thu Dec 17, 2009 12:21 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

What Config Files would you like?

thanks
by Matt Wardle
Thu Dec 17, 2009 7:41 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

After the reboot the Error is still there, its been happening ever since we 1st installed HM back on version 5. This has also been happeing on 3 diffrent computers! All other proccess of the computer seem to be working ok. Surly we cannot be the only people with this issue? Maybe we can arrange a We...
by Matt Wardle
Wed Dec 16, 2009 1:23 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Access Violation At Address 0046B1C0
Replies: 19
Views: 47701

We cannot reproduce the problem. Could you check resource usage for each process? You may use standard Windows Task Manager to check Handles, GDI and USER objects. What is the total resource usage on the system? How many handles/threads/GDI objects used by hostmon.exe process? Could you try to rest...