KS-Soft

We got it fixed. We had to add the default gateway address to the network card properties under windows. Now the RMA manger and Host monitor can connect to the client on this remote server.

When you say start the application do you mean rma.exe or rma_cfg.exe. When i start rma.exe it tells me somthing about starting a second instance.

I can start the rma_cfg.exe and change things in the window that it brings up, and in the lower right it says service running.

This server had microsoft proxy client intsalled on it but we removed it. It has no personal firewall. Just standard norton corporate antivirus, no content monitoring software. This is a hp server with hp's server management software. How do I know if the RMA client is crashing? There are no logs in...

I am trying to monitor a server at a client site behind a ISA firewall. Port 962. Windows 2003 SP1. HP running "foundations" a SNMP app I guess. I never have been able to get the RMA client, Version 3.15, to connect. I do have another server I am monitoring successfuly on the same network ...