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| Service Provider License (SPL) |
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Price for new SPL license
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This non-exclusive, non-transferable license allows service providers to deliver monitoring solutions to end customers on a rental, subscription or services basis (see license terms and conditions).
SPL package includes 16 applications, 20 RMA licenses, 39 licenses in total
| Additional licenses |
If you need additional licenses, you may purchase any set of tools separately.
E.g. 1 SPL package includes 20 RMA licenses and 2 RCC licenses. If you need more than 20 Remote Monitoring Agents or more than 2 Remote Control Consoles, you may purchase additional licenses at any time.
License | Price |
RMA Manager | $90  |
Log Analyzer | $45  |
IP-Tools | $35  |
License | Price |
| License | Price |
10 RMA | $550  |
| 1 RCC | $199  |
50 RMA | $1200  |
| 5 RCC | $750  |
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Update old software to the most current version
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If you already have SPL license for any version of Advanced Host Monitor and your free updates period has already expired
then you still may upgrade your software to the most current version at special low prices.
This will also extend your free updates period by another 12 month.
License | Price for update |
Advanced Host Monitor | $950  |
IP-Tools, RMA Manager, Log Analyzer and other tools | Free (if you purchase SPL license update) |
License | Price for update |
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License | Price for update |
10 RMA | $250  | |
1 RCC | $100  |
50 RMA | $600  | |
5 RCC | $500  |
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Payment options
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You can order with a credit card, PayPal, check/money order, Switch and Solo debit cards (UK only), Direct Debit (Germany only), bank/wire transfer order, or cash.
- Credit/debit cards
Payment by credit or debit card provides the fastest order processing.
We accept Visa, MasterCard/Eurocard, American Express, JCB and Diners Club, as well as UK debit cards Solo and Switch.
- PayPal
Founded in 1998, PayPal, an eBay Company, enables any
individual or business with an email address to securely, easily and quickly send and receive payments
online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards
and utilizes advanced proprietary fraud prevention systems to create a safe, global,
real-time payment solution.
- Bank/Wire transfer
You may transfer the funds to one of accounts in Germany, France, UK, or Finland depending on which account is
most convenient for you. Thus, you are able to save on international wire transfer fees. Please confirm any
fees (that may arise from the transaction) with your bank so that the full amount is transferred to us.
You will receive the necessary bank account information along with the order confirmation sent to you by e-mail
after an order is submitted.
The license will be shipped once the payment has been received.
- Check
We accept personal checks and Cashier's checks from our US and Canadian customers.
Money orders are only accepted if they are in US dollar currency.
We request that customers outside of the USA and Canada send only certified bank checks such as Cashier's checks.
You will receive detailed information by e-mail after your order is processed.
The license will be shipped once the payment has been received.
- Cash
You may also send us cash by mail. As soon as you have placed your order, you will receive an e-mail with detailed
instructions on where to send the cash. Your order will be shipped as soon as payment is received.
Purchase order (PO)
Business customers may place a purchase order (PO) via customer service department (see information below).
POs should be printed directly from your accounting system on a company letterhead.
Private customers are not eligible for this type of order.
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Online orders
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You may order Advanced Host Monitor right away using a secure online server
(this is a secure web site which encrypts all transmitted credit card information according to secure HTTP protocol).
Your credit card and payment information will be sent directly to the credit card processor via a secure (SSL)
channel so that no one can intercept your personal data.
Encryption is certified by VeriSign.
Online order processing may be used with any of the listed payment methods. If you choose a bank check, cash,
or wire transfer as payment method, you will receive detailed information by e-mail after your order is processed.
Order forms are available in six languages: German, English, French, Spanish, Italian, and Portuguese.
To proceed with your order choose the license that you would like to purchase and click "Buy now" button.
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Phone, Fax and Mail Orders
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If you are concerned about submitting of your order and credit card information online, registration is also
available via phone, fax or traditional postal mail. Please print out the order form that is available
here, and fax or mail it to our customer service departments in
USA or Germany:
Customer service USA
Language: English
Orders only please! Technical information is not available through this line.
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Share-it! - Digital River GmbH
c/o Digital River Inc.
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
Tel. +1-800-903-4152
Tel. +1-952-646-5747
Fax +1-952-646-4552
E-Mail: processing@us.element5.com
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Customer service Europe
Languages: German/English/French/Italian/Spanish/Portuguese
Orders only please! Technical information is not available through this line.
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share-it! - Digital River GmbH
c/o Digital River Ireland Ltd.
4300 Atlantic Avenue
Westpark Business Campus
Shannon Co. Clare
Ireland
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Tel. +49-221-3108820
Fax. +49-221-3108829
E-Mail: processing@element5.com
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Customer Care Center
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To receive detailed information about the order that you have already placed or in case you have any questions about orders, payments, or delivery - please visit MyCommerce web site
- Shopper support
- MyCommerce FAQ
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Refund Policy
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Advanced Host Monitor comes with a 30 days trial period. During these 30 days registration is not required.
Trial version of Advanced Host Monitor is fully functional. We consider that as a big advantage that allows
you to take a wise and motivated decision on purchasing our product; thus after registration we can't get "back".
Our policy is not to offer refunds once you have purchased the software.
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Contact us
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