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  Service Provider License (SPL)
   
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Price for new license
   Additional licenses
   Price for update
Payment options
   Online orders
   Phone, Fax and Mail orders
Customer Care Center
   Refund Policy
   Contact us

Price for new SPL license


This non-exclusive, non-transferable license allows service providers to deliver monitoring solutions to end customers on a rental, subscription or services basis (see license terms and conditions).
SPL package includes 14 applications, 20 RMA licenses, 39 licenses in total

ApplicationQuantity

How many licenses do you need?

The single license allows you to install HostMonitor on ONE system. However using just one instance of HostMonitor you may monitor as many other remote systems as you want. If you want to run (install) HostMonitor on a number of systems then you have to purchase the same number of licenses.

The same rule is applicable to any of the auxiliary tools of Advanced Host Monitor package. Example: if you want to install HostMonitor on 1 system and install Remote Monitoring Agents on 30 different systems (in order to monitor remote networks), you need 1 license for HostMonitor and 30 licenses for RMA.
20 RMA licenses included into SPL package, so you need to order 10 additional RMA.

  HostMonitor 1
  Watchdog 1
  Remote Monitoring Agents (RMA) 20
  RMA Manager 2
  WMI Explorer 1
  MIB Browser 1
  Process Meter 1
  Log Analyzer and Log Visualizer 1
  Telnet serviceWeb serviceRCC   2
  Replicator 1

What "free updates" means?

After initial purchase of SPL license you are eligible to update your software at no cost within 12 months. Additionally, after free updates period expires, you will be eligible for any new releases and updates at special low prices.

  IP-Tools 3
Free updates term 12 months
Price $2,400   Buy now


Additional licenses

If you need additional licenses, you may purchase any set of tools separately. E.g. 1 SPL package includes 20 RMA licenses and 2 RCC licenses. If you need more than 20 Remote Monitoring Agents or more than 2 Remote Control Consoles, you may purchase additional licenses at any time.

LicensePrice
RMA Manager $90   Buy now
Log Analyzer $90   Buy now
IP-Tools $35   Buy now


LicensePrice   LicensePrice
 10 RMA     $550   Buy now    1 RCC     $199   Buy now
50 RMA   $1200   Buy now   10 RCC   $1500   Buy now



Update old software to the most current version

If you already have SPL license for any version of Advanced Host Monitor and your free updates period has already expired then you still may upgrade your software to the most current version at special low prices.
This will also extend your free updates period by another 12 month.

LicensePrice for update
Advanced Host Monitor $950 Buy now
IP-Tools, RMA Manager,
Log Analyzer and other tools
Free
(if you purchase SPL license update)


LicensePrice for update   LicensePrice for update
 10 RMA   $250   Buy now    1 RCC   $100   Buy now
50 RMA   $600   Buy now   10 RCC   $750   Buy now


Payment options


You can order with a credit card, PayPal, check/money order, Switch and Solo debit cards (UK only), Direct Debit (Germany only), bank/wire transfer order, or cash.

  • Credit/debit cards
    Payment by credit or debit card provides the fastest order processing. We accept Visa, MasterCard/Eurocard, American Express, JCB and Diners Club, as well as UK debit cards Solo and Switch.

  • PayPal
    Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

  • Bank/Wire transfer
    You may transfer the funds to one of accounts in Germany, France, UK, or Finland depending on which account is most convenient for you. Thus, you are able to save on international wire transfer fees. Please confirm any fees (that may arise from the transaction) with your bank so that the full amount is transferred to us.
    You will receive the necessary bank account information along with the order confirmation sent to you by e-mail after an order is submitted. The license will be shipped once the payment has been received.

  • Check
    We accept personal checks and Cashier's checks from our US and Canadian customers. Money orders are only accepted if they are in US dollar currency. We request that customers outside of the USA and Canada send only certified bank checks such as Cashier's checks. You will receive detailed information by e-mail after your order is processed. The license will be shipped once the payment has been received.

  • Cash
    You may also send us cash by mail. As soon as you have placed your order, you will receive an e-mail with detailed instructions on where to send the cash. Your order will be shipped as soon as payment is received.

Purchase order (PO)
Business customers may place a purchase order (PO) via customer service department (see information below). POs should be printed directly from your accounting system on a company letterhead. Private customers are not eligible for this type of order.

Online orders


You may order Advanced Host Monitor right away using a secure online server (this is a secure web site which encrypts all transmitted credit card information according to secure HTTP protocol). Your credit card and payment information will be sent directly to the credit card processor via a secure (SSL) channel so that no one can intercept your personal data.
Encryption is certified by VeriSign.

Online order processing may be used with any of the listed payment methods. If you choose a bank check, cash, or wire transfer as payment method, you will receive detailed information by e-mail after your order is processed.

Order forms are available in six languages: German, English, French, Spanish, Italian, and Portuguese. To proceed with your order choose the license that you would like to purchase and click "Buy now" button.

Order:  
Product ID      
Phone, Fax and Mail Orders


If you are concerned about submitting of your order and credit card information online, registration is also available via phone, fax or traditional postal mail. Please print out the order form that is available here, and fax or mail it to our customer service departments in USA or Germany:

Customer service USA
Language: English
Orders only please! Technical information is not available through this line.

  Share-it! - Digital River GmbH
  c/o Digital River Inc.
  9625 West 76th Street, Suite 150
  Eden Prairie, MN 55344, USA

  Tel. +1-800-903-4152
  Tel. +1-952-646-5747
  Fax +1-952-646-4552
  E-Mail: processing@us.element5.com  

Customer service Europe
Languages: German/English/French/Italian/Spanish/Portuguese
Orders only please! Technical information is not available through this line.

  share-it! - Digital River GmbH
  c/o Digital River Ireland Ltd.
  4300 Atlantic Avenue
  Westpark Business Campus
  Shannon Co. Clare
  Ireland
   
  Tel. +49-221-3108820
  Fax. +49-221-3108829
  E-Mail: processing@element5.com  

When you order our products by phone, please provide the Product ID to the operator:
Order:       Product ID  
Customer Care Center


To receive detailed information about the order that you have already placed or in case you have any questions about orders, payments, or delivery - please visit Customer Care Center   English   German   French   Portugese   Spanish   Italian

Refund Policy


Advanced Host Monitor comes with a 30 days trial period. During these 30 days registration is not required. Trial version of Advanced Host Monitor is fully functional. We consider that as a big advantage that allows you to take a wise and motivated decision on purchasing our product; thus after registration we can't get "back". Our policy is not to offer refunds once you have purchased the software.

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